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Patient Account Associate Representative II

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Professionalism
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
  • Social Skills
  • Computer Literacy

Roles & Responsibilities

  • High School Diploma or equivalent (GED) required
  • One year of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up) required
  • Knowledge of Medicaid and Medicare billing regulations required
  • Two years of experience in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections) preferred

Requirements:

  • Provide extraordinary care to customers through friendly, courteous, and professional service
  • Utilize a broad understanding of account handling processes to assist customers
  • Demonstrate extraordinary interpersonal skills in interactions with customers and colleagues
  • Resolve complex issues in a timely and accurate manner

Job description

Job Description:

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.
This is a Temporary position with the Patient Account Team.
Duration of Assisgnment: 6Months with opportunity to go permanent
  • Qualifications

    • High School Diploma or equivalent (GED) required

    • One (1) years of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up) required

    • Knowledge of Medicaid and Medicare billing regulations required

    • Two (2) years of experience in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections) preferred


    We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states:  California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont and Washington

    Physical Requirements

    • Operate computers and other office equipment requiring the ability to move fingers and hands.

    • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

    • May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$19.29 - $27.45

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

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