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Chief Operating Officer (COO) | Remote

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • β€’
    Decision Making
  • β€’
    Prioritization
  • β€’
    Decision Making
  • β€’
    Adaptability
  • β€’
    Communication
  • β€’
    Leadership
  • β€’
    Teamwork
  • β€’
    Problem Solving

Roles & Responsibilities

  • Cross-functional leadership experience across Commercial, Technology, Operations, Finance, and Supply Chain
  • Proven track record in scaling operations and delivering execution in fast-growing, multi-entity, multi-market environments
  • Ability to establish structure, prioritisation, and alignment across teams and ensure decisions translate into action
  • Comfort working in a founder-led, high-change environment with remote and hub-based teams

Requirements:

  • Drive execution across the company by coordinating with existing senior leaders to ensure priorities are clear and actions are taken
  • Bring structure, clarity, and prioritisation across teams and align individuals with different perspectives to translate decisions into action
  • Work closely with the CTO to ensure systems are understood, adopted, and followed across the organisation
  • Support scaling to the next stage by improving customer experience and operational performance without slowing the business

Job description

ennovationHUB is a fast-growing international e-commerce group operating in the home & living category, with a strong focus on furniture. From our hubs in Belgrade and London, we serve customers across the UK, North America, EU, and APAC.

As we scale toward €100m+ annual revenue by 2026, we are looking for a COO who will act as the CEO’s right hand in a founder-led business and take ownership of execution across the company. (Note: This is a single role, advertised across multiple locations to reach a broader pool of candidates.)

This is not a traditional COO role, and it is not about running a single department. You will be working with a small group of senior people across Commercial, Technology, Operations, Finance, and Supply Chain, ensuring the company runs effectively and moves forward as one. We operate in a dynamic and constantly evolving environment, so you need to be comfortable adapting quickly and working with a high degree of change.

The CEO will focus on growth, product, and direction. Your role is to make sure things actually happen, that priorities are clear, teams are aligned, and execution follows through. Our operational setup is intentionally complex, spanning multiple legal entities, warehouses, partners, and markets, simplifying it is not the objective; executing it well is. As we scale, improving customer experience and operational performance is a key priority.

What you will do

  • Drive execution across the company by working through existing senior leaders

  • Bring structure, clarity, and prioritisation across teams

  • Help align strong individuals with different perspectives and ensure decisions translate into action

  • Ensure that what needs to get done, gets done, without unnecessary complexity

  • Support the company as it scales to the next stage

  • Work closely with CTO, ensuring systems are understood, adopted, and followed across the organisation

  • Help introduce the right level of process and structure, without slowing the business down

Important context

You will not be building everything from scratch, and you will not be expected to β€œbe the reason” the company scales. Instead, you will be part of the transition, helping the business move from its current level to the next stage by improving how we operate, communicate, and execute.

You will be working with experienced and capable people who know their areas well. The role is to align, support, and elevate how they work together, not to replace them.

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