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Healthcare Support Specialist (Portuguese + English)

Savior Artigos Texteis Lda

Key Facts

Remote From: 
Bulgaria
Full time
Portuguese, English

Other Skills

  • •
    Record Keeping
  • •
    Quality Assurance
  • •
    Customer Service
  • •
    Communication

Roles & Responsibilities

  • Fluency in Portuguese and English (B2/C1)
  • Strong communication skills
  • Previous support or healthcare experience is an advantage
  • Must currently reside locally

Requirements:

  • Manage inbound inquiries in Portuguese and English
  • Deliver accurate product and usage information
  • Record all interactions in the system
  • Follow quality and data privacy requirements

Job description

Industry: Global Consumer Healthcare
Location: Remote (Local candidates only)
Start Date: 15 December 2025
Work Schedule: Monday–Friday (13:00–22:00, 16:00–01:00, or 11:00–20:00)

About the Role

Provide assistance and guidance to consumers regarding healthcare products and general health-related inquiries.

Responsibilities

  • Manage inbound inquiries in Portuguese and English

  • Deliver accurate product and usage information

  • Record all interactions in the system

  • Follow quality and data privacy requirements

Requirements

  • Fluency in Portuguese + English (B2/C1)

  • Strong communication skills

  • Previous support or healthcare experience is an advantage

  • Must currently reside locally

Benefits

  • 50 BGN monthly transportation/internet allowance

  • Additional pay for night hours (if applicable)

  • 500 BGN life-event bonus

  • Health and dental insurance

  • Life insurance

  • Multisport Card (co-financed)

  • Employee discounts
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