Key Facts

Remote From:

Full time

English

Hard Skills

Microsoft Bookings Flight Planning Payment Processing Booking (Trades) Customer Relationship Management Issue Management Supplier Management Transportation Management Customer Centricity

Other Skills

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Customer Service
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Customer Service
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Communication
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Time Management
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Organizational Skills
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Computer Literacy
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Problem Solving

Roles & Responsibilities

Strong passion for travel and cruising.
Excellent communication and organizational skills.
Ability to work independently and manage time effectively.
Proficiency with basic computer skills, booking software, and email; customer-focused approach (experience in travel or customer service is a plus).

Requirements:

Plan and book clients' cruises, including accommodations, excursions, and transportation.
Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
Coordinate bookings and payment processing, ensuring all details are accurate and timely.
Address customer inquiries, offer recommendations, and resolve issues during the booking process.

Job description

Title: Cruise Specialist - Help Clients Plan Their Dream Cruises

Company: Travel Bosses

Location: Remote (US)

Are you passionate about cruising and helping others experience unforgettable journeys on the high seas? Join our team as a Cruise Specialist and assist clients in planning the perfect cruise vacations to top destinations worldwide.

About Us:

We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. As a Cruise Specialist, you'll be responsible for helping clients select and book cruises based on their preferences, ensuring a smooth and seamless process from start to finish. This role offers flexibility with the opportunity to work from home.

Responsibilities:

Plan and book clients' cruises, including accommodations, excursions, and transportation.
Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
Coordinate bookings and payment processing, ensuring all details are accurate and timely.
Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.

Requirements:

Strong passion for travel and cruising.
Excellent communication and organizational skills.
Ability to work independently and efficiently manage time.
Basic computer skills required, with proficiency in using booking software and email.
A customer-focused approach with the ability to manage client needs effectively.
No prior experience required; however, experience in customer service or the travel industry is a plus.

Benefits:

Flexible work schedule - the ability to work remotely.
Travel perks and discounts to experience the destinations you promote.
Competitive compensation based on bookings made.
Opportunities for professional growth within a supportive team environment.
Work alongside an award-winning team dedicated to delivering top-tier customer service.

How to Apply:
If you are excited about helping others plan their dream cruises and have a passion for travel, apply today to become part of our team as a Cruise Specialist!