Job Description Summary
Specialty Sales Consultant - Hematology - Montreal West
Job Description
Key Responsibilities:
Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence attitudes & beliefs in key accounts in order to drive competitive sales growth
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors to improve the patient journey (right patient, right time)
Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right. Live by Novartis Code of Ethics and Values and Behaviors
Essential Requirements:
5+ years of experience in pharmaceutical sales industries
Strong skills set in excellence in execution
Superior Business Acumen / Strategic Thinking and Planning
Curious, open-minded, self-motivation and superior organizational and time management skills
Strong ability to balance persuasion with professionalism
Language: French speaking and writing : Advanced et English speaking and writing : Advanced
Desirable Requirements:
Previous experience in hematology or oncology
Bilingualism (French and English, both spoken and written) is required to facilitate ongoing collaboration with various stakeholders outside Quebec. Fluency in Spanish is a plus.
At Novartis Canada, we are determined to be a valued partner and advocate, with a deep understanding of patient needs along the entire care journey – from drug development, to diagnosis, to access and beyond. Part of the way we are doing this is by leveraging data, technology, and partnerships.
Research & Development: we focus on four core therapeutic areas: Cardiovascular, Renal & Metabolic, Immunology, Neuroscience and Oncology. We also develop and deliver treatments through other promoted and established brands, which today are helping millions of patients. Over the last three years, our average annual research and development investment in Canada was over $30 million, and we conduct clinical trial research in every region throughout Canada.
Commitment to Diversity and Inclusion: Novartis is committed to building outstanding, inclusive work environment and diverse team’s representatives of the patients and communities we serve.
Skills Desired
Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills
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