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Strategic Account Executive

Roles & Responsibilities

  • 8+ years experience of Sales and/or Account Management experience in the health industry
  • Wellbeing, population health, navigation, digital health, or related field
  • Solid understanding of employee benefits and self-funded business
  • Proven ability to handle complex situations, deliver renewals, and increase lines of business on existing clients

Requirements:

  • Build rapport and establish credibility with account stakeholders at all levels through executive presence, depth of domain knowledge, and diligent preparation
  • Proactively identify client objectives, challenges, and leadership priorities; uncover barriers and develop actionable, client-specific strategic plans to maximize satisfaction, success and ROI
  • Own reliable retention revenue and expansion targets, including supporting complex renewals and expansion sales efforts, including Salesforce pipeline management, RFP proposals, negotiations and contract oversight
  • Develop and deliver presentations supporting primary responsibilities; conduct business reviews with data-driven insights, executive reporting, roadmap overviews, and strategic planning

Job description

Overview:

Who We Are

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

 

Responsibilities:

In the role of Strategic Account Executive, your primary responsibility is to deliver annual revenue growth through renewal of existing contracts and expansion of additional populations/lines of business, products and services. The portfolio is focused on Strategic & Enterprise sized large, global employer client(s), within the Wellbeing book of business. Annual goals determined by Personify Health Leadership.

 

What You'll Actually Do

 

  • Build rapport and establish credibility with account stakeholders at all levels of the client organization through consistent executive presence, depth of domain knowledge and diligent preparation
  • Proactively identify and understand client objectives, challenges and leadership priorities, confidence in regulatory issues that affect benefit plans, uncover barriers and develop actionable, client specific strategic plans to ensure Personify Health is aligned to support and maximize client satisfaction, success and ROI
  • Ownership of reliable retention revenue and expansion targets that translate your deep relationships into material value and ARR growth. This includes supporting all aspects of complex renewals and expansion sales efforts, including Salesforce pipeline management, RFP proposal, negotiations and contract oversight.
  • Support positive client satisfaction and provide oversight for any proactive action plans required to maintain positive scores and secure reference ability for your clients
  • Development and delivery of presentations supporting primary responsibilities; business reviews including deriving insights from data and helping clients plan future direction with insights into their health claims, executive reporting and strategic planning, product capability and roadmap overviews, research and thought-leadership presentations.
  • Monitor and confirm all client contractual obligations are being met and communicate any contractual risks to appropriate Personify Health management
  • Ongoing and consistent leadership and internal stakeholder communications regarding client feedback, status and strategic action plans for your book of business

 

Qualifications:

What You Bring to Our Mission

  • 8+ years experience of Sales and/or Account Management experience along with health industry required
  • Wellbeing, population health, navigation, digital health, or related field
  • Solid understanding of employee benefits and self-funded business
  • Proven to develop and maintain a high level of expertise in account service/consultative selling techniques, product knowledge, Proven ability to handle complex situations, deliver renewals, increase lines of business on existing clients
  • Direct experience with client management, benefits strategy management, data-analytics, health promotion research or related sales experience required
  • Excellent knowledge and skill using Microsoft Office Suite and Salesforce

No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you.

 

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

 

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $105,000 to $125,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for our  sales commision plan as well as health, dental, vision, mental health and other benefits.

 

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

 

#WeAreHiring #PersonifyHealth

 

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.

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