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Remote French speaking Customer Service Advisor

Key Facts

Remote From: 
Full time
French, English

Other Skills

  • Customer Service
  • Multitasking
  • Customer Service
  • Professionalism
  • Communication
  • Teamwork
  • Empathy
  • Social Skills

Roles & Responsibilities

  • Fluent in French (C1 or higher)
  • Fluent in English (B2 or higher)
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment

Requirements:

  • Handle customer inquiries via phone, email, and chat in French and English
  • Provide accurate information about products and services
  • Resolve issues effectively and follow up with customers when needed
  • Collaborate with team members and follow internal procedures

Job description

French + English Customer Service Representative (Remote within Greece)

Start Date: 26 December 2025
Location: Athens, Greece (Remote)
Contract Type: Permanent, Full-time (40 hours/week 8 hours/day, 5 days/week)
Salary: 1,200 gross/month × 14

About the Role

We are looking for a French + English speaking Customer Service Representative to join an international support team based in Greece.
In this role, you will provide professional and friendly assistance to customers, ensuring a positive experience through every interaction.

This is a remote position within Greece, ideal for candidates who are customer-oriented, empathetic, and looking to grow their career in an international environment.

Key Responsibilities

  • Handle customer inquiries via phone, email, and chat in French and English

  • Provide accurate information about products and services

  • Resolve issues effectively and follow up with customers when needed

  • Maintain high levels of customer satisfaction and professionalism

  • Collaborate with team members and follow internal procedures

Requirements

  • Fluent in French (C1 or higher) and English (B2 or higher)

  • Excellent communication and interpersonal skills

  • Previous experience in customer service is an advantage

  • Ability to multitask and work in a fast-paced environment

  • Must be based in Greece (remote work setup available)

  • Valid work permit for Greece (EU citizenship or residence permit)

Salary & Benefits

Salary: 1,200 gross/month × 14

Benefits:

  • 14 salaries per year (12 monthly + 1 Easter + 1 split between Summer & Christmas)

  • Private Health & Life Insurance

  • Performance bonus

  • 25 days of paid annual leave

  • 50 meal voucher per month

  • Permanent contract

How to Apply

Send your English CV directly to:
amanda.kiss@cbtalents.org

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