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Accounting Admin & Operations Assistant (Workflow/WIP/Practice Support)

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Virtual Collaboration
  • Time Management
  • Administrative Functions
  • Microsoft Office
  • Non-Verbal Communication
  • Time Management
  • Teamwork
  • Organizational Skills
  • Scheduling

Roles & Responsibilities

  • 3+ years in admin, operations, coordination, or executive support for international clients
  • Experience in accounting, bookkeeping, audit, tax, finance, or BPO admin support
  • Excellent English communication (written and verbal)
  • Proficiency in Google Workspace or Microsoft Office

Requirements:

  • Maintain accurate job details, budgets, timelines, and client information
  • Monitor job progress, deadlines, aging jobs, and follow-up requirements
  • Assist with job allocation and balance workloads; manage WIP, budgets, and team time entries
  • Draft and manage professional emails, calendar management, and organize files and documentation

Job description

About the Role

We’re hiring a detail-oriented Accounting Admin & Operations Assistant to support a modern Australian accounting and advisory firm. You will help keep internal operations running smoothly by coordinating workflows, tracking job progress, maintaining documentation accuracy, and providing administrative support to client managers.

Note: This is not an accounting or bookkeeping role, it’s an operations and admin support position working closely with an accounting team.

What You’ll Do
  • Maintain accurate job details, budgets, timelines, and client information
  • Support data cleanup and ensure records are complete and reliable
  • Monitor job progress, deadlines, aging jobs, and follow-up requirements
  • Assist with job allocation and help balance workloads across the team
  • Use dashboards and reports to track workflow and job performance
  • Manage WIP, budgets, and team time entries
  • Support billing preparation and verify job status accuracy
  • Review ATO lodgement due dates and coordinate reminders
  • Draft and manage professional emails (reminders, follow-ups, scheduling)
  • Assist with calendar management and team scheduling
  • Organize files, documentation, and operations materials
  • Prepare client proposals, recurring job setups, and performance review schedules
  • Assist client managers with day-to-day administrative needs
  • Help improve workflows and operational processes
  • Assist with KPI tracking and reporting for leadership

What We’re Looking For
Required:
  • 3+ years in admin, operations, coordination, or executive support for international clients
  • Experience in accounting, bookkeeping, audit, tax, finance, or BPO admin support
  • Excellent English communication (written & verbal)
  • Experience supporting AU/US/UK clients (AU preferred)
  • Remote/WFH experience with international teams
  • Strong accuracy, attention to detail, and organizational skills
  • Proficiency in Google Workspace or Microsoft Office
  • Ability to work Australian business hours (AEST/AEDT)
Preferred:
  • Experience with Xero, XPM, and ATO portals

Perks & Benefits
  • Permanent Work-from-Home
  • 13th-Month Pay Bonus
  • Company-Provided Equipment
  • HMO + Dental + Life Insurance
  • 18 Vacation Leaves + 6 Sick Leaves
  • Birthday Leave + Birthday Cake
  • Free Meal Every 1st Friday

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