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Software Dev Engr II

Roles & Responsibilities

  • Bachelor's degree in computer science, related field, or equivalent experience
  • 5+ years of software development experience
  • Strong hands-on experience in .NET Core, C#, Angular, JavaScript, Azure DevOps, and SQL Server
  • Experience with backend services/APIs, REST APIs/JSON, Git, CI/CD, and Agile/Scrum practices

Requirements:

  • Design, develop, test, and maintain software applications or systems
  • Collaborate with cross-functional teams to deliver efficient and reliable software solutions; participate in Agile ceremonies, estimation, and design discussions, and communicate progress, risks, and blockers
  • Debug and troubleshoot software issues under guidance; participate in root-cause analysis and implement preventive improvements
  • Provide operational support by working with support/implementation teams to investigate and resolve issues in lower environments and production, following runbooks and escalation paths

Job description

       

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are seeking an experienced Software Development Engineer II to join our team. 

You should have a passion for technology and using it to solve business problems in a timely and reliable manner. Ability to work within a cross-functional Agile team to build and enhance core product/platform components in an iterative way. Close collaboration with product owners, QA, and other engineering functions to deliver well-tested, maintainable solutions.

In this role, you learn and apply professional engineering concepts. Work is reviewed periodically, and you typically receive general instruction on new assignments, while steadily increasing ownership and independence. 

We are looking for a Software Development Engineer II who will:

  • Software Development Engineers design, develop, test, and maintain software applications or systems.

  • Collaborate with cross-functional teams to create efficient and reliable software solutions, ensuring they meet project requirements and industry standards.

  • Debugging & Troubleshooting: Debug and fix software issues under guidance; participate in root-cause analysis and implement preventive improvements over time

  • Agile Delivery: Actively participate in sprint ceremonies, estimation, and team design discussions; communicate progress, risks, and blockers early

  • Operational Support: Work with support/implementation teams to investigate and resolve application issues in lower environments and production as needed, following team runbooks and escalation paths

  • Collaboration & Growth: Collaborate with senior/lead engineers to learn best practices (code reviews, secure coding, performance considerations, and maintainability).

Is this opportunity right for you? We are looking for candidates who:

  • Bachelor’s degree in computer science, related field, or equivalent experience

  • 5+ years of software development experience

  • Strong hands-on experience in .NET Core, C#, Angular, JavaScript, Azure DevOps, SQL server database.

  • Experience in one or more of the following (depending on CORE team stack):

    • Backend: C#/.NET,  building services and APIs

    • Databases: MS SQL Server (or equivalent RDBMS), query tuning basics

    • Web Services: REST APIs, JSON; familiarity with IIS/ASP.NET is a plus (where applicable)

  • Familiarity with modern engineering practices

    • Version control (Git), code reviews, CI/CD concepts

    • Unit testing frameworks and test-driven habits

    • Agile/Scrum working model 

  • Nice to have (CORE-friendly): cloud exposure (Azure/AWS), containers (Docker/Kubernetes), observability basics (logs/metrics/traces), performance tuning, AI tools experience like Cursor AI

  • Strong communication and interpersonal skills; ability to work effectively within a team environment

CSGer Perks & Benefits 

  • Work from Home

  • Employee Belonging Groups

  • Medical / Dental / Life Insurance

  • Meal Voucher

  • Day-care benefits

  • Paid Vacation, Volunteer, and Holiday Time Off

  • And so much more!

Location(s):

Brazil RemoteColombia Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

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