Adoption Intelligence Strategist Advisor - Remote

Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ. 

This role sits within the Adoption Outcomes & Insights team and supports the associated functional processes within Adoption Center organization. This position will be part of a team designing and executing strategic analysis methods that assist the iteration and scaling of new capabilities to the impacted business processes/owners. Grounded through analysis of expected business outcomes and associated metrics and KPIs in a business test and learn environment.   

The Adoption Intelligence Strategist is a senior-level advisor within the Outcomes & Insights team, responsible for designing performance insight methodologies and strategically influencing adoption through data-driven storytelling.

  

Responsibilities:

• Develop and document innovative analysis methods tailored to each initiative
• Lead the strategic interpretation of insights during Innovation Lab Simulations & Validations
• Drive continuous improvement and innovation within the Adoption Intelligence framework
• Coordinate issues for Adoption Issue Management triage and revalidation (completed by the business validator)
• Ensure Adoption toolset is established or refined for specific project level needs (i.e. Adoption UI, etc.)
• Serve as a liaison with Data Measurement & Reporting (DM&R) team to ensure timely and accurate delivery of reporting and automation needs
• Uses expected outcomes as the framework to develop project specific validation strategies
• Identify risks to adoption of the capabilities based on data from Incubating and measuring KPI’s and other data measurements  
• Conducts independent and/or collaborative data outcome analysis 

Qualifications - Required: 

• High School Diploma or G.E.D. required  
• 8+ years of experience working in a role deriving insights from large data sets using critical thinking and innovative analysis approaches, all in a business environment but able to speak the language of technology to bridge gaps  
• 7+ years of experience working in a role focused on improvement of business processes  
• Strong data mining and analytical skills from a business perspective  
• Demonstrates excellent oral, presentation, and written communication skills with the ability to work effectively within diverse groups 
• Excellent organization skills with the ability to manage multiple priorities that differ in complexity and scope 
• Self-directed, works independently with minimal oversight 
• Functions as a team player and peer leader often filling gaps when others may not take the initiative  
• Proficient critical thinking skills with the ability to identify process gaps and determine root causes with consistency in results 
• Ability to build, manage and develop successful teams indirectly with influence 
• Proficient with Microsoft Office Suite  

Qualifications - Preferred: 

• Bachelor’s degree or higher or equivalent work experience
• Knowledge of Medicare and/or Commercial Network, Contract and Demographic provider data elements highly preferred 
• Strong PowerPoint presentation skills with the ability to discuss data analysis results and root cause defects through storytelling to influence process improvements and/or to raise issues identified  
• Experience working in CPF or HCPM highly desired 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 98,200 - 163,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.