Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Patient Registration Cash Register Electronic Medical Record Staff Planning Admissions Operations Patient Onboarding Provider Network Management Digital File Management Process Improvement

Other Skills

•
Scheduling
•
Training And Development
•
Customer Service
•
Compassion
•
Professionalism
•
Team Leadership
•
Communication
•
Adaptability
•
Active Listening
•
Multitasking
•
Time Management
•
Teamwork
•
Detail Oriented
•
Problem Solving

Roles & Responsibilities

High School Diploma or GED
3+ years of customer service or healthcare experience
Leadership or team coordination experience (staff coverage, cross-training)
Experience with EMR systems or healthcare software

Requirements:

Greet patients and schedule appointments
Register patients and maintain accurate records
Update EMR and communicate with providers
Review and collect financial responsibility

LCMC Health

About LCMC Health

We believe a hospital should actually be hospitableWe’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s first freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families across New Orleans, the Gulf Coast and beyond.We believe in treating the whole patient, not just the condition. When you visit an LCMC Health facility, you will get the care that is best for you and your family because we believe that shared beliefs and positive outlooks are what drive our exceptional care. We offer five hospital locations: Children’s Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, and West Jefferson Medical Center. We also deliver world-class care close to home through a network of urgent care centers across the greater New Orleans area in addition to our physician practices. With over 2,200 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.We’ve got a rich history, but our sights are set on what comes next. We’re committed to leading the way to a healthier future for the Gulf Coast. That’s why we partner with local universities to bring the latest in care to our patients, and to train the next generation of healthcare professionals that will make a difference right here in our communities.

Company type: XLarge

Founded: 2018

Company size: 5001 - 10000

Website LinkedIn See all jobs →

Job description

Your job is more than a job

Step into a leadership role that truly matters!

As a Patient Access Lead at LCMC Health, you’re at the center of the patient experience. You lead by example, ensuring scheduling, registration, and admissions are accurate, efficient, and patient-focused.

You’re a multitasking leader who keeps teams moving — coordinating coverage, cross-training staff, and adapting quickly to patient and provider needs. You spot issues, solve problems, and help improve how care starts.

You bring a polished, professional presence and a people-first mindset to every interaction. You listen, lead with empathy, and support both patients and your team. You’re ready to lead — and we’re ready to grow with you.

What you’ll do:

Greet patients and schedule appointments
Register patients and maintain accurate records
Review and collect financial responsibility
Update EMR and communicate with providers
Balance cash drawers and daily logs
Support staffing, training, and process improvements

What you’ll need:

High School Diploma/GED or
3+ years of customer service or healthcare experience

Lead with purpose. Support every patient journey!

WORK SHIFT:

Nights (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems – it’s all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.