Key Facts

Remote From:

Georgia (USA)

Internships

Entry-level / graduate

English

Hard Skills

Other Skills

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Microsoft Excel
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Microsoft PowerPoint
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Analytical Skills
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Non-Verbal Communication
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Time Management
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Detail Oriented
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Curiosity

Roles & Responsibilities

Currently pursuing a degree in Marketing, Advertising, Business, Supply Chain, or a related field
Strong research and analytical skills with attention to detail; clear written and verbal communication; organized and able to manage multiple tasks and deadlines
Experience with research, coursework, or internships in marketing, business, or related fields; familiarity with Excel and PowerPoint; basic understanding of SEO or digital marketing is a plus
Must be able to commute to a competitor drop-off location; curious and interested in e-commerce, logistics, or marketing strategy

Requirements:

Conduct competitive research on the primary competitor, including product experience, retailer implementations, and positioning; synthesize findings into a competitive analysis (e.g., SWOT, differentiators) and build a competitive intelligence deck for internal stakeholders
Place and complete test returns to document end-to-end user flows, drop-off experiences, and refund timelines
Analyze the competitor's marketing presence across website, press, LinkedIn, and partner channels; perform SEO and GEO research to understand how the competitor is discovered and communicated
Create internal sales enablement resources (e.g., one-pagers, training materials) and recommend content ideas (blog topics, case studies, video concepts) to support marketing efforts; present findings to internal stakeholders

Job description

Marketing Summer Intern – Competitive Intelligence

Location: Remote
Company: Happy Returns
Duration: Summer (10 weeks)
Team: Marketing

Happy Returns is seeking a motivated and detail-oriented summer intern to support our marketing team with competitive intelligence and market research. This role will focus on analyzing our primary competitors to help inform our positioning, sales enablement, and content strategy ahead of peak season.

This is a hands-on opportunity to gain real-world experience in marketing and strategy—placing and completing test returns, analyzing customer experiences, and evaluating how a key competitor is positioned across the market. The intern will turn research into clear insights and internal resources that support marketing, sales, and leadership teams.

What you'll do:

Conduct competitive research on Happy Returns' primary competitor, including product experience, retailer implementations, and positioning
Place and complete test returns to document end-to-end user flows, drop-off experiences, and refund timelines
Analyze competitor's marketing presence across website, press, LinkedIn, and partner channels
Perform SEO and GEO research to understand how the competitor is discovered and communicated
Synthesize findings into a competitive analysis (e.g., SWOT, differentiators)
Build a competitive intelligence deck and present findings to internal stakeholders
Create internal sales enablement resources (e.g., one-pagers, training materials)
Recommend content ideas (blog topics, case studies, video concepts) to support marketing efforts

Who you are:

Currently pursuing a degree in Marketing, Advertising, Business, Supply Chain, or a related field
Strong research and analytical skills with attention to detail
Clear written and verbal communication skills
Organized and able to manage multiple tasks and deadlines
Curious and interested in e-commerce, logistics, or marketing strategy

Requirements:

Experience with research, coursework, or internships in marketing, business, or related fields
Familiarity with Excel and Powerpoint
Basic understanding of SEO or digital marketing is a plus
Must be able to commute to a competitor drop-off location