Key Facts

Remote From:

California (USA)

Internships

Entry-level / graduate

38 - 38K yearly

English

Hard Skills

Supplier Management Customer Requirements Analysis Data Mining Project Management Market Analysis Vendor Management Functional Design Vendor Management Stakeholder Engagement Product Requirements Documents Meeting Facilitation Auditing U.S. Regulatory Compliance Risk Management Data Comparison Cross-Functional Collaboration Online Communication Stakeholder Communications

Other Skills

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Microsoft Excel
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Progress Reporting
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Scheduling
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Non-Verbal Communication
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Teamwork
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Proactivity
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Analytical Thinking

Roles & Responsibilities

Currently pursuing a bachelor's degree.
Ability to work cross-functionally and communicate effectively with internal departments and external vendors.
Analytical, proactive, and exceptionally organized.
Excellent written and oral communication skills.

Requirements:

Assist the Claims Quality Assurance Manager in leading the RFP project, including goals, timelines, and technical requirements.
Conduct interviews and workshops with internal departments to define requirements and outline functional specifications for the new software.
Conduct market research to identify top-tier claims file review software vendors and benchmark them against defined specifications.
Manage communications with prospective vendors regarding the RFP, questions, submission deadlines, and schedule vendor presentations; provide regular updates to leadership on progress and milestones.

California FAIR Plan Association

Insurance

About California FAIR Plan Association

The California FAIR Plan is a private association comprised of all insurers authorized to write property insurance in California. The FAIR Plan was established in July 1968 following the 1960s brush fires and riots as the state’s insurer of last resort, created to ensure access to basic property insurance for California homeowners who have been unable to obtain homeowners insurance from the voluntary market for reasons outside of their control. The FAIR Plan will write fire insurance coverage for these homeowners, regardless of a property’s wildfire risk. The FAIR Plan is committed to strengthening consumer choices in the voluntary insurance market, while ensuring that all homeowners, including those who live in areas threatened by wildfires, can obtain basic property coverage and the peace of mind they deserve.

Company type: SME

Industry: Insurance

Founded: 2018

Company size: 51 - 200

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Job description

POSITION SUMMARY
The Claims Quality Intern will drive the research, needs assessment, and vendor selection process for a new claims file review software solution. This individual will act as the primary liaison between Claim Quality and other California Fair Plan (CFP) departments to gather requirements, conduct vendor market research, and facilitate demonstrations to ensure the selected technology enhances file review efficiency and accuracy.

PRINCIPAL DUTIES & RESPONSIBILITIES
• Assist the Claims Quality Assurance Manager in leading the Request for Proposal (RFP) project, including project goals, timelines, and technical requirements.
• Conduct interviews and workshops with internal departments to define requirements, identify pain points in the current auditing process, and outline functional requirements for new software.
• Conduct market research to identify top-tier claims insurance file review software vendors.
• Analyze, compare, and benchmark potential software vendors against defined functional and technical specifications.
• Manage communications with prospective vendors regarding the RFP, questions, and submission deadlines.
• Schedule and facilitate vendor presentations.
• Provide regular updates to department leadership on RFP project progress, risks, and milestones.
• Adhere to Federal and State laws and regulation.
• Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values, and fulfill the Association’s Strategic Objectives.

EDUCATION & EXPERIENCE
• Currently pursuing a bachelor’s degree
• Ability to work cross-functionally and communicate effectively with internal departments and external vendors.
• Analytical, proactive, and exceptionally organized.
• Excellent written and oral communication skills.
• Proficiency in Excel and data analytics tools for data comparison.
• Able to work independently and as a part of a team.

Compensation$20.00/hr.

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