Adoption Lead (Change Management and Training) - Electronic Health Record

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Join us as Adoption Lead – EHR at Dedalus, one of the world’s leading healthcare technology companies, within our ANZ Product Business Unit in Australia. In this role, you will do some of the most meaningful work of your career — shaping how the Dedalus Electronic Health Record (EHR) is delivered to the first ANZ clients across the region with the aim of enabling better care.

What you’ll achieve

As an Adoption Lead – EHR you will work directly with the EHR Program Director to define, operationalise, and drive execution of the ANZ Dedalus EHR implementation program aligned with the ORBIS EMR offering.

You will lead Dedalus’ overall strategy and planning for change management and training, including tools and artefacts to be used as part of the Dedalus Implementation Methodology.

In the context of the implementation project, the Adoption Lead partners closely with the Dedalus team and client team to define and execute the Super User training effort, while supporting the client in development of client-owned change management strategies, benefits realisation plans, and end-user training delivery models.

You will

• Act as the primary advisor to client stakeholders on change management approaches, governance, and execution models
• Guide the client in defining roadmap, benefits realisation framework and success measures
• Ensure alignment between solution design, clinical workflows, and change impacts
• Define and lead the Super User training strategy, including Training approach, curriculum structure, delivery model, super user selection criteria and role definition
• Partner with build and clinical teams to ensure training reflects the configured solution and agreed workflows
• Support the client in defining Training needs analysis and role-based training requirements, Training environment usage, data readiness, Training logistics, resourcing, and scheduling
• Coach and uplift client teams to deliver training at scale, including train-the-trainer approaches
• Advise on change readiness assessments and adoption monitoring
• Develop and maintain adoption plans integrated with overall program timelines
• Identify and proactively manage adoption risks, dependencies, and mitigations
• Define and track adoption KPIs, including training completion, competency, and early usage indicators
• Lead adoption readiness assessments and recommend go-live readiness from a training and change perspective  and monitor adoption during hypercare.

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential Requirements

• 8–10+ years’ experience in healthcare IT, digital health, or large-scale transformation programs
• Proven experience leading change management and/or training for EHR/EMR implementations
• Experience working in a vendor or consulting environment, partnering with health service clients
• Deep expertise in change management frameworks (e.g. Prosci, ADKAR) and adult learning principles
• Strong understanding of clinical workflows and healthcare operations
• Ability to influence and advise senior stakeholders with credibility and confidence
• High level of autonomy, with the ability to lead workstreams end-to-end

Desired Requirements

• Trusted advisor mindset with a collaborative and pragmatic approach
• Comfortable navigating ambiguity and complex stakeholder environments
• Outcomes-focused with strong accountability for delivery
• Passion for improving healthcare through digital transformation

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus. We also welcome applications from Aboriginal and Torres Strait Islander communities

Application closing date: 26th April 2026

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

#LI-SB1