Director Software Engineering

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

As the Director, Software Engineering, you will provide strategic and technical leadership across Ensemble’s software delivery organization. In this role, you will define, drive, and execute technology strategy that accelerates engineering effectiveness and enables scalable, secure, and resilient platforms. You will guide teams in architecting and delivering modern, reusable software solutions while championing engineering excellence and operational maturity.

You will work closely with product, architecture, and engineering leaders(across Ai platform/Product Engineering/Data Engieering/BI) to align technology decisions with business objectives, ensuring solutions support both near‑term priorities and long‑term strategic outcomes. Through hands‑on technical leadership, design‑level guidance, and coaching, you will influence engineering practices, elevate quality standards, and foster a culture of innovation, collaboration, and continuous improvement.

Relocation to San Jose, California is highly preferred for this role. Candidates must either currently reside in the San Jose area or be willing to relocate. Relocation assistance may be available for eligible candidates.

Essential Job Functions

Strategic & Technical Leadership

• Define and execute the engineering strategy in alignment with long‑term business and platform goals.
• Shape architectural direction, standards, and engineering best practices across teams.
• Drive adoption of modern engineering approaches, scalable architectures, and high‑quality delivery patterns.

Engineering Delivery & Operational Excellence

• Oversee the design, development, testing, deployment, and continuous improvement of software solutions across multiple teams.
• Build and maintain shared frameworks, services, and platform capabilities that accelerate delivery.
• Ensure strong operational practices, including observability, CI/CD maturity, automation, and security‑first development.

Cross‑Functional Partnership

• Collaborate with product, design, architecture, and infrastructure leaders to translate strategy into clear, executable roadmaps.
• Remove blockers, drive alignment, and ensure technical considerations are fully integrated into planning processes.
• Represent engineering in portfolio reviews, technology evaluations, and enterprise decision‑making forums.

Technical Governance & Quality

• Lead technical design reviews, architecture forums, and complex troubleshooting efforts.
• Establish quality benchmarks and ensure teams consistently meet standards for performance, maintainability, and production readiness.
• Drive resolution of systemic issues through data‑driven root‑cause analysis and long‑term corrective actions.

Innovation & Modernization

• Champion modernization initiatives, including microservices, serverless architectures, event‑driven systems, and infrastructure as code.
• Evaluate emerging technologies—including AI‑enabled development tools—and guide adoption where they deliver measurable business value.

Leadership & Talent Development

• Lead and develop engineering managers, technical leads, and senior engineers, fostering a culture of accountability, innovation, and continuous learning.
• Build organizational capability through coaching, skills development, and effective team structures.
• Promote an inclusive, collaborative engineering culture rooted in high performance and craftsmanship.

Qualifications

Required Skills & Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 10+ years of progressive software engineering experience, including 4+ years leading managers or multi‑team engineering organizations.
• Strong expertise in modern software architecture, cloud platforms (preferably Azure), CI/CD, automation, and observability.
• Hands‑on software engineering experience building production‑grade applications using JavaScript/TypeScript, .NET Core, or similar languages.
• Proven ability to set engineering strategy, guide architectural direction, and lead large‑scale delivery initiatives.
• Demonstrated success developing leaders and building high‑performing engineering teams.
• Excellent communication skills with the ability to translate complex technical concepts for diverse audiences.
• Experience driving modernization, platform evolution, and continuous improvement initiatives.
• Exposure to AI‑enabled development tools, code generation models, or ML‑driven insights (e.g., Copilot, embedding models, vector search).
• This position pays between $92,400 to 138,600 based on experience

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Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble