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Casualty Claims Representative III

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
58 - 58K yearly
English

Other Skills

  • •
    Microsoft Excel
  • •
    Microsoft Word
  • •
    Client Confidentiality
  • •
    Non-Verbal Communication
  • •
    Adaptability
  • •
    Multitasking
  • •
    Ethical Standards And Conduct
  • •
    Teamwork
  • •
    Telephone Skills
  • •
    Customer Service
  • •
    Problem Solving

Roles & Responsibilities

  • 4-year college degree plus 2 years casualty experience with bodily injury adjusting
  • 2 years of college and 4 years property and casualty with bodily injury adjusting
  • 6 years of property and casualty with bodily injury adjusting
  • AIC, CPCU or other insurance certification strongly desired

Requirements:

  • Investigate, evaluate and negotiate automobile claims including non-injury, medical payments, minor bodily, serious bodily injury, UMBI, total loss, and some fatality claims with claimants, attorneys and medical professionals
  • Determine proper policy coverages, investigate, evaluate, negotiate and equitably settle all assigned casualty claims in accordance with company guidelines and best claims practices
  • Establish and authorize reserve and claim payments and monitor reserves through the life of the file
  • Settlement negotiations with claimants, policy holders, and other parties are crucial to the position

Job description

DESCRIPTION OF ESSENTIAL DUTIES:
  • Investigate, evaluate and negotiate automobile claims including non-injury, medical payments, minor bodily, serious bodily injury, UMBI, total loss, and some fatality claims and other automobile casualty claims with claimants, attorneys and medical professionals.
  • Determine proper policy coverages, investigate, evaluate, negotiate and equitably settle all assigned casualty claims in accordance with company guidelines and best claims practices.
  • Establish and authorize reserve and claim payments and monitor reserves through the life of the file.
  • The employee will be expected to handle numerous claims and to maintain a healthy diary system.
  • Settlement negotiations with claimants, policy holders, and other parties are crucial to the position.
  • Ability to multitask and address unexpected situations while showing the flexibility to do so.
  • Maintain high standards of professional conduct while delivering superior customer service.
  • The employee may assist other key Claims units in times of
  • Continue job development through training.
  • Maintain high degree of confidentiality.
OTHER RESPONSIBILITIES/REQUIREMENTS
Other duties as assigned by Manager or Supervisor
QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Requires:
    • 4 year college degree plus 2 year casualty experience with bodily injury adjusting experience; or
    • 2 years of college and 4 years property and casualty with bodily injury adjusting experience; or
    • 6 years of property and casualty with bodily injury adjusting experience.
  • AIC, CPCU or other insurance certification strongly desired.
  • The employee is expected to begin the introduction to INS Series within 1 year of hiring date.
  • Must be able to read, analyze and interpret procedures, regulations, instructions, manuals and other documents as required. Excellent telephone, public relations and oral/written communication skills are
  • Must be able to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, or schedule
  • Must possess basic skills and be proficient or have demonstrated aptitude with computers including experience with Excel, Word, and web based systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
  • While performing the duties of this job, the employee is required to operate in a normal office environment with occasional travel necessary to visit office locations, conduct investigations, attend conferences/training classes and meeting.
  • The employee is required to sit, use hands to finger, handle controls and talk and hear.
  • The employee frequently is required to reach with hands and arms.
  • The employee is occasionally required to stoop, lift and move up to 30 pounds
  • Specific vision requirements by this job include close vision.
  • Must maintain a valid Georgia driver’s license
EOE M/F/D/V AA

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