Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Invoicing Billing Payroll Processing Cash Management Cross-Functional Collaboration Analytics Billing Inquiries Account Reconciliation

Other Skills

•
Communication
•
Time Management
•
Teamwork
•
Customer Service
•
Organizational Skills
•
Detail Oriented
•
Problem Solving

Roles & Responsibilities

High School Diploma or GED
4–6 years of related billing or accounting experience
Experience processing invoices, reconciling payments, and addressing billing inquiries
Strong collaboration and communication skills for coordinating with Client Payroll Deduction Specialists and clients

Requirements:

Manage and process billing activities for clients, including handling invoices, reconciling payments and addressing billing issues and inquiries.
Coordinate information with Client Payroll Deduction Specialists for a seamless transition from implementation to post-implementation maintenance.
Maintain ongoing contact with clients throughout the post-implementation process to ensure change reports, list bills and payment reconciliation summary reports are accurate.
Research moderately complex billing inquiries and assist with payroll deduction issue resolution and client suspense account reconciliation.

Trustmark

Health, Sport, Wellness & Fitness

About Trustmark

Trustmark is a national employee benefits company offering specialized expertise in voluntary benefits, self-funded health benefit plan design and administration, and employee health and fitness programs that drive results through human and virtual connection. Trustmark offers employers access to benefit options usually reserved for large companies, combined with the personal service you’d expect from a small company. Trustmark’s commitment to building long-term, trusted relationships helps people and businesses thrive. • Trustmark Voluntary Benefits provides valuable life, hospital, accident, disability and critical illness insurance designed to fit changing needs based on life stage or financial priorities. Trustmark helps educate employees and provides resources to help communicate the value of benefits and other important company initiatives. To learn more, visit TrustmarkVB.com. • Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for our clients. To learn more, visit TrustmarkHB.com. • Trustmark Small Business Benefits® level-funded solutions allow small to mid-size employers to provide affordable health benefits to employees. Available to groups with five or more employees along with simplified underwriting for 51 or more enrolled employees, our comprehensive self-funded plan designs and services help empower clients to be smarter healthcare consumers. To learn more, visit TrustmarkSB.com. • HealthFitness is a comprehensive wellbeing provider that delivers wellness, fitness and injury prevention programs. To learn more, visit Healthfitness.com.

Company type: Large

Industry: Health, Sport, Wellness & Fitness

Founded: 2018

Company size: 1001 - 5000

Website LinkedIn See all jobs →

Job description

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

Responsible for managing and processing billing activities for clients including handling invoices, reconciling payments and addressing billing issues and inquiries.

Key Accountabilities

Coordinates information with Client Payroll Deduction Specialists for a seamless transition from implementation to post-implementation maintenance.
Maintains a consistent level of contact with clients throughout the post-implementation process to ensure change reports, list bills and payment reconciliation summary reports are accurate.
Researches moderately complex billing inquiries with a focus on timely and optimal resolution.
Participates in payroll deduction issue resolution and assists with client suspense account reconciliation.
Analyzes data and collaborates with others to obtain necessary information for completing requests from internal and external customers (bills, check requests, change reports, reconciliation summaries, etc.).

Minimum Requirements

High School Diploma or GED with 4 – 6 years of related experience.

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):

$24.99 - $36.11 per hour

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.