Software Product Manager

Shift:

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Compensation: $100,000 per year

SUMMARY:

The Software Product Manager establishes and leads product management for a portfolio of software products across the Pace organization.

The Software Product Manager owns product vision, priorities, and roadmaps across multiple software products, ensuring alignment between business strategy, customer needs, market dynamics, and technical execution. This role has clear decision‑making authority for product priorities, informed by close collaboration with business stakeholders, customers, and the IT software‑development organization.

Key Responsibilities

Product Ownership & Strategy

• Own the product vision and strategy for a portfolio of software products.
• Define, maintain, and communicate multi‑generation product roadmaps that balance short‑term delivery with long‑term business value.
• Make final decisions on product priorities, incorporating input from key stakeholders while maintaining accountability for outcomes.
• Identify and evaluate new product opportunities based on customer needs, business objectives, and market trends.

Stakeholder & Customer Collaboration

• Partner closely with business leaders and functional stakeholders to understand goals, constraints, and success criteria.
• Engage directly with customers and internal users to gather feedback, validate assumptions, and guide product decisions.
• Facilitate alignment across business, IT, and customer perspectives, clearly communicating tradeoffs and rationale.

Product Delivery & Execution

• Own and prioritize product backlogs to maximize value delivery.
• Collaborate closely with software‑development teams throughout discovery, delivery, and post‑release learning.
• Define and document product requirements, user stories, and acceptance criteria at an appropriate level of detail.
• Participate in planning, review, and retrospective activities to support continuous improvement.
• Make feature tradeoff decisions needed during development cycles.

Metrics, Outcomes & Continuous Improvement

• Define and track product success metrics, including:
  • Product adoption and usage
  • Business benefits and impact (e.g., revenue enablement, cost savings, productivity improvements)
  • Customer satisfaction and qualitative feedback
• Use data and feedback to guide roadmap adjustments and investment decisions.
• Ensure products deliver measurable value over time.

Product Management Practice Development

• Establish foundational product management practices, standards, and artifacts appropriate for the organization’s size and maturity.
• Help define how product management partners with IT delivery, project management, and business governance processes.
• Act as a champion for product‑centric thinking across the organization.
• Contribute to shaping the long‑term evolution of the product management function.

Required Qualifications

• Bachelor’s degree in business, technology, or a related field (or equivalent experience).
• 7+ years of experience in product management, product ownership, business analysis, or software delivery roles or equivalent industry experience in analytical environmental testing.
• Demonstrated success managing priorities and roadmaps for multiple software products or related industry experience.
• Proven ability to make and defend product decisions in complex, multi‑stakeholder environments.
• Strong understanding of software development lifecycles and iterative delivery methods (e.g., Agile).
• Excellent communication, facilitation, and stakeholder‑management skills.
• Comfort working in environments with evolving structure, processes, and expectations.

Preferred Qualifications

• Experience introducing or maturing product management practices within an organization.
• Experience in the analytical environmental testing industry.
• Background in B2B software, enterprise systems, or regulated industries.
• Experience working directly with enterprise customers as part of product discovery and validation or B2B services.
• Strong analytical skills and experience using metrics to drive product decisions.
• Product management or Agile certifications (e.g., CSPO, SAFe POPM) are a plus.

Career Growth & Impact

This role is designed as a senior individual contributor position with significant autonomy and organizational impact. As the company’s product management capabilities mature, this role may evolve into a product management leadership position, helping to define strategy, standards, and future team structure.

Why This Role Matters

This position will directly influence how our organization defines, builds, and evolves software products. The Software Product Manager will play a critical role in improving alignment, accelerating value delivery, and ensuring our software investments deliver meaningful business and customer outcomes.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.