Installation Engineer

TISTA Science and Technology is seeking a Installation Engineer to join our growing team.

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

• Works with the team and the VA PM to achieve day-to-day objectives with significant impact on operational results and/or project objectives.
• Responsible for project tasks as assigned within the technical area.Responsible for following VA process and procedures within the technical area.
• Executes deployment or decommissioning of simple and complex IT systems and network hardware.
• Efficiently troubleshoot connectivity issues in the data center and/or to telecommunication rooms.
• Document/confirm the current environment and configuration.
• Conduct inventory and property management tasks on a regular interval, as directed by the VA PM.
• Handle shipping/receiving tasks associated with data center (IT equipment, cabling, racks, etc.).
• Prepare asset reports as required.
• Prepare correspondence, memoranda, reports and related documents as required by ITOPS IO standards or other directives provided by the Government COR/VA PM.
  
• Prepare reports required for tracking progress as required.
  
• Adhere to task order specifications and established policies and procedures by reporting any noted discrepancies to the COR, Government VA PM, or management.
  
• Produce high quality technical documents (technical writing skills).
  
• Work with various groups – facility groups, IT professionals, project managers and the VA client.

• Must be able to lift and/or move objects 10-50 lbs.; occasionally lift and/or move objects weighing more than 100 lbs.
  
• Must be able to install IT equipment (servers, storage, switches, etc.) into enclosed cabinets.
  
• Must be able to pull Ethernet and fiber cables, both overhead and under a raised floor.
  
• Frequently required to stand, walk, stoop, kneel, crouch or crawl.
  
• Must be able to climb and balance (stairs, ladders, scaffolds, etc.).
  
• Specific vision abilities required – close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust/focus.
  
• Experience using Microsoft products.
  
• Experience with use of ticketing software a plus.Must have prior experience in installing copper/fiber cabling (including terminating both) and racking/stacking IT equipment in a data center environment.
  
• Experience with use of ticketing system, such as Service Now.

Education:

• Bachelor’s degree in computer science, electronics engineering or related technical discipline and 5+ years’ work experience.
• Eight (8) years of additional relevant experience may be substituted for education (13 years total).

Clearance: 

• The ability to pass a Tier 2/Moderate Background Investigation. 

Location:

• Department of Veteran's Affairs (100% On-site).
• Monday - Friday  (7:00 AM - 3:30 PM CST Time).
• Austin Information Technology Center (AITC).

1615 Woodward Street,

Austin, TX 78741.