About Take Command
Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.
Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.
We're hiring an IT Support Specialist who will serve as the frontline of technical assistance across the organization. This role provides timely, customer-focused support for hardware, software, network, and account-related issues. The ideal person is a natural problem-solver who communicates clearly, thrives in a fast-paced environment, and genuinely enjoys helping others succeed through technology.
Our IT team keeps the organization running behind the scenes -- from the tools people use every day to the infrastructure that powers our operations. As a Helpdesk Support Specialist, you'll be the bridge between people and technology, working closely with employees across every department to ensure they can do their best work without interruption.
Technical Support
Hardware & Software Management
Documentation & Process
Customer Service
A great helpdesk team member doesn’t just fix problems -- they keep the organization running smoothly. They’re the bridge between people and technology, ensuring employees can do their best work every day.
Working at Take Command
We’re excited to build a team and culture that reflects our values! We offer competitive pay and health benefits to share with this position.
More About Us
We secured our Series B funding in 2023 and are thrilled to be able to expand our team. Despite being a small startup in a land of health insurance giants, we’re the recognized industry leader for what we do (health insurance reimbursements) and passionate about bringing it to market because we know we can help fix a broken system and improve our clients’ wellbeing and health outcomes. We’ve been featured in The New York Times, The Wall Street Journal, The Dallas Morning News, and other national healthcare publications and are excited about our growth opportunities.
Take Command knows diversity and inclusion among our teammates is integral to our company’s success and growth. Our vision is to recruit, develop, and retain the best team from a diverse candidate pool. This has mostly been about us, but we’d love to hear from you--we can’t wait to hear your story!
*Take Command is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Take Command Healths
Take Command Healths