Key Facts

Remote From:

Full time

Spanish

Hard Skills

Benefits Administration Call Center Experience Affinity Marketing Ethernet Enrollment Management Decision Support Systems Call Center Experience Positive Psychology

Other Skills

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Customer Service
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Video Conferencing
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Plan Execution
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Communication
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Teamwork
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Reliability
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Punctuality
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Self-Motivation

Roles & Responsibilities

18 years of age or older
Complete background check and drug test within 3 days
Dedicated, private, and secure workspace
Personal device with functioning camera required for the Training Period

Requirements:

Deliver an exceptional remote customer service experience to Spanish-speaking customers.
Assist customers in finding and enrolling in health insurance using GetInsured's eligibility, plan selection, and enrollment tools.
Maintain adherence to workspace security and privacy requirements while working remotely.
Commit to full attendance and completion of the paid 3-week training period.

Job description

It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

18 years of age or older
Complete Background check and drug test within 3 days
Dedicated, private, and secure workspace
Personal device with functioning camera required for the Training Period
Committed to full attendance for paid 3-week Training period
Minimum Internet Speed of 35 mb/s with ethernet
Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
NOT compatible with mobile internet service providers and/or satellites.
NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
(For example, T-Mobile is not compatible with our internal systems)