The CRM Architect is responsible for analyzing, designing, building, and governing scalable CRM platforms across HubSpot and Salesforce. This role is intentionally platform‑agnostic and is accountable for architecting clean, durable CRM systems from the ground up or re‑architecting existing implementations based on business needs, scalability, and long‑term maintainability.
As the technical authority for CRM architecture, this role owns data models, automation frameworks, integrations, and governance standards while partnering closely with the Growth Operations Manager, who owns strategy, prioritization, and outcomes.
This role defines the blueprint that other Growth Operations roles execute against, focuses on system architecture, platform design, and long‑term technical health—not day‑to‑day execution, queue management, or frontline operational support.
You are expected to demonstrate integrity and trust in all interactions, both within the company and with clients, affiliates, competitors, and the industry. Speak up with your ideas and opinions, especially when they offer a different perspective, and show resilience during challenging times. Strive to deliver exceptional, “WOW” experiences to colleagues and clients, balance quality with meeting deadlines, and contribute to the future growth and improvement of our organization. Your role is to positively impact our people, products, processes, and outcomes, making lives better both internally and externally.
KMC Solutions
Galileo Global Education
GrowthAssistant
Cadastra
Planner 5D
StoneEagle