Reporting to the Associate Director of Revenue Strategy & Operations, the Senior Lead — Sales Operations will drive and optimise Sprinto’s end-to-end revenue strategy. You will partner across Sales, Marketing, Customer Success, Product, and Finance to align on metrics, workflows, and AI-driven tools that enable sustainable growth.
This is a high-ownership role requiring strategic thinking, process leadership, and cross-functional influence — not analytical support.
This role is for you if:
You have built and scaled GTM processes in a fast-growing SaaS environment.
You are comfortable both in deep analysis and influencing senior stakeholders
You want to own the revenue operating model, not just report on it
1. Sales Process Excellence
Audit the demo-to-customer lifecycle to identify friction and unlock conversion opportunities
Design and implement process improvements that reduce manual effort and accelerate cycle times
Own GTM playbooks, rules of engagement, and ensure best practices across the Sales tech stack (HubSpot, Apollo, Clari, JustCall, etc.)
2. Business Reviews & Performance Intelligence
Lead Weekly and Monthly Business Reviews end-to-end, from data synthesis to executive narratives
Build dashboards that surface leading indicators and enable proactive decision-making
Translate complex, multi-source data into clear insights with actionable recommendations
3. Forecasting & Planning
Own forecasting with scenario models to support quarterly and annual planning
Run forecast vs. actual reviews with root-cause analysis and course-correction plans
Partner with Sales leadership to set bottoms-up, data-backed targets and drive AI/ML adoption in forecasting
4. Cross-Functional Leadership
Act as the operational bridge across Sales, Marketing, and Customer Success, ensuring clean data flows and aligned execution
Lead cross-functional initiatives to strengthen pipeline management from qualification to close
Drive strategic projects and mentor junior team members to build operational rigour
We need a proven operator with the strategic instincts of a consultant and the execution discipline of someone who has worked inside a high-growth GTM team. You combine strong analytical capability with the ability to influence cross-functional stakeholders and drive outcomes.
Experience: 4–7 years in RevOps, Business Ops, or GTM in SaaS/high-growth environments; consulting experience is a plus
Process & Automation: Proven track record in process optimisation that improves revenue efficiency
SaaS Metrics: Strong understanding of ARR, NRR, CAC, LTV, churn, and pipeline velocity, with the ability to translate data into action
GTM Tech Stack: Hands-on expertise with tools like HubSpot, Apollo, Clari, JustCall, and similar platforms
AI/ML Fluency: Experience leveraging AI/ML for forecasting, analytics, and automation — from evaluation to adoption
Cross-Functional Influence: Strong stakeholder management across Sales, Marketing, CS, and Finance
Project Leadership: Ability to manage multiple priorities with speed and precision
Mindset: High ownership, outcomes-driven, and thrives in ambiguity
Education: Bachelor’s degree required; MBA/Master’s is a plus

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