Are you passionate about improving the quality of healthcare?
Are you ready to leverage your talents to make healthcare better for everyone?
Do you want the opportunity to give back to your community?
Do you want to have fun at work?
Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!
Description
The Quality Improvement Specialist (QIS) plays a pivotal role in supporting nursing homes participating in the CMS Quality Improvement Network–Quality Improvement Organization (QIN-QIO) program. Responsibilities include conducting root cause analyses and developing customized action plans based on evidence-based interventions. The QIS collaborates closely with nursing home teams to support the effective use of Quality Assurance and Performance Improvement (QAPI) as the foundation for implementing strategies that drive measurable improvements in healthcare quality and resident safety. Acting as a trusted advisor, the QIS provides technical assistance, coaching, education, and training while fostering strong relationships with nursing home leaders. Key initiatives align with CMS priorities and address multiple areas of nursing home quality, such as:
- Healthcare-associated infections
- Readmissions
- Falls with major injury
- Antipsychotics
- Pressure injuries
- Adverse drug events
- Vaccinations
Core Competencies, Duties, and Responsibilities
- Serve as the primary liaison for assigned nursing homes, building strong relationships and supporting participation in quality improvement initiatives.
- Communicate complex healthcare concepts, quality improvement, and performance expectations clearly through meetings, written materials, and virtual engagements.
- Apply evidence-based quality improvement methodologies (i.e., QAPI, PDSA) to co-design action plans with nursing homes that will improve quality and resident safety.
- Provide tailored technical assistance, education, training, and QI coaching to nursing homes and stakeholders to support sustainable improvement.
- Collaborate with internal teams and external partners to implement effective interventions and develop tools and resources.
- Maintain current knowledge of quality improvement best practices and applicable regulatory requirements (e.g., CMS, CDC).
- Manage multiple nursing homes as assigned, meeting established deadlines, demonstrating strong organizational skills, adaptability, accountability, and extended hours, on occasion.
Education and Experience
- Bachelor’s degree in healthcare related field required; master’s degree preferred.
- Leadership experience in a nursing home setting preferred (e.g., Administrator, Director of Nursing, Infection Preventionist).
- Minimum of 5 years working in or with nursing homes preferred.
Other Qualifications
- Strong written and verbal communication skills, including experience delivering presentations, conducting training, and engaging with providers via phone and email.
- Detail-oriented with strong initiative, sound judgment, and the ability to manage multiple priorities independently.
- Strong problem-solving skills
- Ability to interpret and utilize data for quality improvement and resident safety initiatives.
- Proficient in Microsoft Word, Excel and PowerPoint.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).
HSAG is an EEO Employer of Veterans protected under Section 4212.
If you have special needs and require assistance completing our employment application process, please feel free to contact us.
EOE M/F/Veteran/Disability
