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Partnership Marketing Manager

Roles & Responsibilities

  • 2–4 years of experience in channel marketing, partnerships, business development, or content marketing, preferably at a company serving independent professionals or small businesses
  • Strong marketing instincts for content, messaging, and campaigns that activate an audience and drive conversions
  • Proven ability to build and maintain partner relationships with proactive follow-up and reliable execution
  • Comfortable presenting, hosting webinars, and performing on camera in front of an audience

Requirements:

  • Manage 20+ mid-tier partner relationships on a monthly/quarterly cadence; keep each one active, aligned, and productive; identify opportunities to deepen partnerships
  • Run the webinar program end-to-end: forecasting, scheduling, partner coordination, RSVP monitoring, hosting, and post-event follow-up; adjust based on metrics and targets
  • Execute co-marketing initiatives with partners: co-branded newsletters, content collaborations, joint events, and affiliate-eligible opportunities; build a quarterly content playbook and brainstorm new activation ideas
  • Lead the affiliate program via PartnerStack: drive MQLs and new affiliates, run challenges, activate current affiliates, and onboard new partners each quarter; maintain attribution and reporting and use data to adjust strategy

Job description

Heard is the financial back office built specifically for therapists in private practice. We handle bookkeeping, taxes, and the business side of running a practice. Partnerships are a core part of how therapists find us, and this role sits at the center of that growth engine.

We're looking for a Partnership Marketing Manager who can own and grow the relationships that bring therapists to Heard. This person will manage our mid-tier partner ecosystem & affiliate program, run our webinar program end-to-end, and drive co-marketing execution with a real marketer's instinct for what content and campaigns will activate both our audience and our partners' audiences.

You'll work closely with our Head of Partnerships for strategic direction, but day-to-day — the relationship management, the follow-through, the creative problem-solving — that's yours.

This is a high-growth role for someone ready to step into real ownership. You'll have a direct line to how partnerships drive Heard's business, the autonomy to shape the playbook, and a clear path to Senior Manager as the program scales. If you're energized by building real relationships, comfortable presenting to an audience, and motivated by seeing your work show up in the numbers, this is for you.


What You'll Own

Relationship Management

  • Manage 20+ mid-tier partner relationships on a monthly or quarterly cadence, keeping each one active, aligned, and productive.

  • Serve as the primary point of contact for day-to-day partner needs — you're not scheduling meetings, you're building genuine relationships.

  • Identify opportunities to deepen existing partnerships and flag new ones worth pursuing to the Head of Partnerships.

  • Webinars & Events

  • Run the webinar program end-to-end: forecasting, scheduling, partner coordination, RSVP monitoring, day-of hosting or facilitation, and post-event follow-up.

  • Make smart rescheduling decisions when RSVP targets aren't tracking — you watch the numbers and act on them.

  • Be comfortable on camera and on mic. You'll be the face of Heard in many of these sessions.

  • Co-Marketing & Content

  • Execute co-marketing initiatives with partners: co-branded newsletters, content collaborations, joint events, and affiliate-eligible opportunities.

  • Bring a marketer's eye to every partnership activation. You know what topics resonate with therapists, what formats drive engagement, and what kind of storytelling moves a partner's audience to action — not just what's easy to produce.

  • Build a quarterly content playbook alongside the content team — briefing and collaborating on assets that support therapists and drive partner engagement. You're shaping the strategy, not just filling a calendar.

  • Spin up new ideas for partnership activations. If there's a creative way to reach therapists through a partner — a timely campaign angle, a new content format, an untested channel — you're the one pitching it.

  • Affiliate Program

  • Lead the affiliate program (through PartnerStack) — drive MQLs and new adds from affiliates, run challenges and activate current affiliates, and sign on new partners each quarter. 

  • Data & Reporting

  • Track and report on partnership MQLs alongside the VP of Marketing. You know the numbers, you flag when something's off, and you bring recommendations for what to adjust.

  • Track retention, churn, and conversion for all partner tactics on a monthly basis.

  • Maintain partnership attribution and reporting on a regular cadence.

  • Use data to inform what's working and what's not — then adjust. This role is as much about learning from the numbers as it is about building relationships.


  • What Success Looks Like
  • Maintain partnership MQL share at and grow it by Q4 2026.

  • Establish a monthly partnership MQL floor within your first 30 days.

  • Keep 100% of top 20 partner touchpoints on their scheduled cadence.

  • Hit webinar volume and RSVP targets each quarter (set collaboratively ahead of each quarter. ).

  • Complete the affiliate program transition by end of Q2 2026 with clear conversion benchmarks.


  • Required Qualifications
  • You have 2–4 years of experience in channel marketing, partnerships, business development, or content marketing — ideally at a company that sells to independent professionals or small businesses.

  • You're a marketer first. You have strong instincts for what content, messaging, and campaign formats will activate an audience. You don't just execute a partner's idea — you shape it into something that actually converts.

  • You value creating and maintaining partner relationships. You hold external partnerships independently and follow-up proactively if timelines or deadlines are slipping, making people want to work with you again.

  • You're operationally strong. You track what you own, flag when things are off-pace, and keep the moving parts from dropping.

  • You're comfortable presenting, hosting webinars, and being "on" in front of an audience. Public speaking energizes you, not drains you.

  • You're a self-starter who brings ideas to the table. When you see a gap or an opportunity, you pitch a plan — you don't wait for someone to hand you one.


  • Preferred Qualifications
  • Background in mental health, healthcare, or working with independent practitioners.

  • CPA experience or financial services background — you understand the world Heard operates in.

  • Familiarity with affiliate platforms and partner tracking tools.

  • Experience in a startup or growth-stage environment where you wore multiple hats.


  • Why Heard

    Partnerships are a core growth engine for Heard, and this role has real ownership over how that engine runs. You won't be managing a playbook someone else wrote — you'll be building it. You'll work with a small, sharp marketing team that cares deeply about the therapists we serve, and you'll have the autonomy to make this role your own. This role has a clear path to Senior Manager as the partnership program scales.

    In addition to competitive pay, Head offers employee benefits such as healthcare, PTO, office & wellness stipends.

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