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Principal Care Management (PCM) Nurse

Roles & Responsibilities

  • Licensed nurse
  • Advanced English level (C1 or higher) with excellent spoken and written communication
  • Experience working with U.S.-based medical offices
  • Experience with chronic care management, patient follow-up, or care coordination; strong clinical judgment and remote assessment skills

Requirements:

  • Maintain ongoing communication with PCM-enrolled patients and monitor symptoms, medication adherence, and treatment response
  • Provide patient education regarding condition and care plan and assist in implementation and follow-up of care plans
  • Coordinate services to ensure continuity of care and escalate changes in patient status to the provider when needed
  • Accurately document all patient interactions and updates in the system

Job description

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)

Location: Latin America (Remote)
Schedule: Full-time  – U.S. business hours (EST)
Salary: $1,200 USD/month (depending on experience)

We are seeking a licensed nurse to support a U.S.-based endocrinology practice through its Principal Care Management (PCM) program.

PCM is a care coordination program designed for patients with a single chronic condition requiring ongoing management. In this role, you will work closely with the provider to ensure patients receive continuous support between visits, helping improve outcomes and adherence to treatment plans.

This is a clinical, patient-facing role, requiring strong judgment, communication skills, and the ability to actively monitor and guide patients throughout their care journey.

Key Responsibilities

  • Maintain ongoing communication with patients enrolled in the PCM program

  • Monitor patient conditions, including:

    • Symptoms

    • Medication adherence

    • Progress and response to treatment

  • Provide patient education regarding their condition and care plan

  • Assist in the implementation and follow-up of care plans

  • Coordinate services and ensure continuity of care

  • Identify changes in patient status and escalate concerns to the provider when needed

  • Ensure patients follow treatment recommendations and scheduled appointments

  • Accurately document all patient interactions and updates in the system



Requirements

  • Licensed Nurse (required)

  • Advanced English level (C1 or higher) – excellent spoken and written communication

  • Proven experience working with U.S.-based medical offices

  • Experience with chronic care management, patient follow-up, or care coordination

  • Strong clinical judgment and ability to assess patient conditions remotely

  • Experience providing patient education and support

  • Highly organized with strong documentation skills

  • Comfortable working independently in a remote environment

Technical Requirements

  • Reliable computer (8GB RAM minimum)

  • Stable internet connection (minimum 100 Mbps)

  • Quiet and professional workspace

  • Headset with microphone


Benefits

  • Long-term, stable opportunity with a U.S.-based medical practice

  • Fully remote work environment

  • Competitive salary based on experience

  • Opportunity to work in a clinical support role with real patient impact

  • Supportive team and structured workflows

  • Bonuses

How to Apply

Please submit your application in English, including:

  • Updated resume

  • Details of your nursing license

  • Description of your experience working with U.S. medical practices


Important

This is not a general virtual assistant role.

Due to the clinical nature of PCM services, only licensed nurses will be considered.





Salary: 1200 USD

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