IT Specialist

Job Opportunity:

Employee type: Full-time, Permanent

Location: Remote

Compensation: $65,000 to $80,000 annually

Come Grow with Us! Forsite is actively looking for an IT Specialist to join our team in Salmon Arm, BC. This is a fully onsite position that must report to the office daily. At Forsite, we don’t just work together – we support, challenge, and grow together. We believe in flexibility, collaboration, and fostering an environment where everyone can thrive.

WHO WE ARE

Forsite Consultants Ltd. is a leading provider of integrated forest land development and management services. Our staff are industry leaders in forestry, technology, analytics, strategic planning, resource and land management/stewardship and professional forestry. We are a company that is committed to innovation and is constantly growing with clients across North America and abroad in multiple sectors.

We take pride in our team culture, where supporting one another is second nature. We are a dynamic, people-focused business that thrives by delivering value to our customers, creating opportunities for our employees, and drawing on our expertise for sustainable solutions that balance economic, environmental and social goals.  We will apply our skills, knowledge and technologies to be the best forest management company.

We foster and sustain a safe and respectful environment of diversity and inclusion where everyone can reach their full potential. If you’re looking for a workplace that values collaboration, innovation and having fun while making a meaningful impact, you’ll fit right in.

WHAT YOU WILL DO

Supporting the Systems Administrator, the IT Specialist will provide on-site technical support within the Salmon Arm office and contribute to the implementation, maintenance, and improvement of Forsite’s IT systems and infrastructure.

Key responsibilities include:

• Prioritize, track, and respond to incoming IT support requests
• Provide technical support to employees across multiple offices and operational environments
• Configure and deploy hardware, including workstations, laptops, tablets, and related devices using imaging tools
• Install, configure, and upgrade internal systems and software applications
• Maintain and support Microsoft 365 services, including Entra ID and Exchange administration
• Support domain administration and user account management
• Assist with network administration, server administration, virtualization, and VoIP systems
• Troubleshoot and resolve Windows and hardware-related technical issues
• Identify and proactively address system and technical issues before they impact operations
• Support the Systems Administrator with IT policy implementation, backups, disaster recovery, and business continuity planning
• Maintain documentation related to IT systems, processes, and configurations
• Support ongoing IT projects and initiatives as required

WHAT YOU WILL NEED

Forsite welcomes applicants from all backgrounds and is looking for the right person to join our team. If you don’t meet every requirement but bring relevant skills, experience, and a great attitude, we encourage you to apply.

Must have:

• Be living within commuting distance of Salmon Arm, BC (or able to relocate)
• Experience in an IT support or systems administration role
• Experience supporting Microsoft 365, including Teams, OneDrive, and SharePoint
• Experience configuring and supporting computer hardware and related systems
• Familiarity with IT ticketing systems and support workflows
• Basic understanding of cybersecurity principles and best practices
• Strong troubleshooting and problem-solving skills
• Strong communication and documentation skills
• Physically able to lift up to 50 lbs to support the movement, setup, and installation of computer hardware and related equipment

Assets include:

• Familiarity with Microsoft licensing models
• Experience with enterprise networking equipment such as Cisco Meraki, or Ubiquiti
• Experience with workstation deployment tools and imaging processes
• Experience supporting server, network, or virtualization environments

WHO YOU ARE

• A team player who enjoys supporting others and contributing to a positive work environment
• Service-oriented, with a passion for providing responsive and effective technical support
• A problem solver who takes initiative and works proactively to resolve issues
• Organized and detail-oriented, with strong documentation practices
• Able to manage multiple priorities and work independently when required
• Adaptable and comfortable working in a dynamic technical environment
• Professional, approachable, and committed to providing excellent service

WHAT WE PROVIDE

We offer a flexible and rewarding work environment, including:

• Competitive compensation
• Comprehensive benefits package with pension option
• Professional development and growth opportunities
• Dynamic, positive, and team-oriented work environment
• Regular work schedule Monday to Friday, with occasional evening or weekend work as required

Diversity, Equity & Inclusion

At Forsite, we are committed to fostering a work environment where everyone feels valued, respected and empowered to succeed. We believe that diverse perspectives drive innovation and strengthen our team. We welcome applications from individuals of all backgrounds, identities and experiences, including but not limited to Indigenous peoples, racialized individuals, persons with disabilities, women, LGBTQ2+individuals, and veterans. If you require accommodation during the hiring process, please let us know – we are happy to support you.

We thank all applicants for their interest; however, only candidates selected for interviews will be contacted.

Compensation65,000-80,000