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ServiceNow Product Manager

Roles & Responsibilities

  • Experience delivering ServiceNow solutions in large organizations
  • Knowledge of ITIL processes and workflows
  • Excellent stakeholder and communication skills
  • Familiarity with ServiceNow governance and best practices

Requirements:

  • Manage daily operations of various ServiceNow applications
  • Maintain governance, compliance, and platform standards
  • Oversee backlogs, enhancements, and release planning
  • Manage and deliver ServiceNow platform-level roadmaps

Job description

Location:

Remote - Lesser Poland, Poland

Job ID:

R0105740

Date Posted:

2025-09-08

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

Yes

Job Description:

The opportunity

We are seeking a motivated ServiceNow Product Manager to oversee and improve ServiceNow applications. The role includes managing daily deliverables and platform roadmaps for modules such as ITSM, HRSD, IRM and SecOps. You will collaborate with stakeholders and technical teams, oversee upgrades and releases, ensure governance and compliance, and identify opportunities to enhance efficiency and performance.

How you will make an impact

  • Manage daily operations of various ServiceNow applications
  • Maintain governance, compliance, and platform standards
  • Oversee backlogs, enhancements, and release planning
  • Manage and deliver ServiceNow platform level roadmaps
  • Collaborate with business and technical stakeholders
  • Monitor performance, adoption, and usage metrics
  • Drive continuous improvement across applications
  • Manage escalations and use problem solving skills to resolve issues

Your background

  • Experience managing the delivery of ServiceNow solutions in large organizations
  • Knowledge of ITIL processes and workflows
  • Strong problem-solving skills
  • Familiarity with ServiceNow governance and best practices
  • Excellent stakeholder and communication skills
  • Experience working with vendors and cross-functional teams

More about us

We offer:

  • Contract of employment

  • Work mode: hybrid or remote depends on location

  • Benefits: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. We can provide more information during the recruitment process. 

  • Growth possibility:  training budget & training platform, changing role withing organization

  • Possibility to gain experience in international enviromnent

  • Possibility to work   for industry leader in green energy solution

Recruitment process:

  • Screening with recruiter

  • Meeting with manager max 2

  • Offer

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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