Location: Hybrid (Canada)
Here's what we do and why we do it
We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers’ lives better. Find out how we do that here: www.sherweb.com/about/.
Here's how you'll contribute to the success of the company
We are seeking a highly motivated and experienced Program Manager to lead the governance and tracking of all our Microsoft initiatives.
This role is pivotal in ensuring that our projects are executed with high efficiency, meeting our strategic objectives and delivering exceptional business outcomes. The Program Manager will be at the forefront of driving prioritization, execution and continuous improvement across our teams and projects, serving as a critical bridge between the product team, the development team and the business world.
This is what your day-to-day work in this role will look like
- Strategic Execution & Prioritization: Identify and focus on major opportunities and deliverables, implementing corrective actions as needed to achieve strategic goals.
- Performance Monitoring: Maintain continuous intimacy with team performance levels, utilizing a data-driven approach to monitor KPIs, deliverables, deadlines, quality and more.
- Solution Facilitation: Promote and facilitate the development of diverse solutions with project teams to achieve desired business outcomes, improving capacity, productivity and predictability.
- Stakeholder Collaboration: Work closely with various stakeholders (including Executives, VPs, Directors, Product Owners, Business Analysts, etc.) to align on desired business outcomes and understand constraints.
- Bridging Product, Development and Business: Act as a critical link between the product team, the development teams, and business stakeholders, ensuring clear understanding and communication. Translate technical details into business language and vice versa, facilitating effective decision-making and alignment on project objectives.
- Reporting & Communication: Report on the status, progress and key performance indicators of initiatives, ensuring clear and effective communication across all levels of the organization.
- Dependency & Risk Management: Identify and communicate dependencies and risks associated with initiatives, ensuring they are managed, understood and mitigated effectively.
- Initiative Coordination: Assist with the coordination, management and execution of key initiatives as required, adopting a mobilizing and business outcome-centric approach.
Here's what you need to have and master to get the job
- Bachelor's degree in Business Administration, Computer Science, Project Management, or a related field or equivalent experience.
- Proven experience (5+ years) in project and program management, managing multiple projects simultaneously.
- PMP, PgMP, PMI-ACP, or similar project/program management certification is an asset.
- Experience in working with software development teams using agile methodologies (i.e., Scrum).
- Strong leadership skills and the ability to drive team performance and project success.
- Proficiency in both spoken and written English; French proficiency is considered an asset.
- Excellent communication and stakeholder management skills, including the ability to translate between technical and business languages, and presenting to Senior Management teams and Executives.
- Experience in applying a data-driven mindset to decision-making and performance monitoring.
- Demonstrated ability to facilitate the elaboration of solutions to achieve business outcomes.
- Proficiency in risk and dependency management and reporting on project status and KPIs.
- Ability to operate effectively in a fast-paced, evolving environment, bridging technical and business worlds.
Benefits of working at Sherweb
Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.
A fast-paced work environment that adapts to you
- A friendly and diverse work culture with inclusion and equality at the heart of our actions
- State-of-the art technology and tools
- A results-oriented culture where talent, action, and thinking outside the box are given due recognition
- Annual salary review based on performance
- Generous and caring colleagues of various professional and cultural backgrounds
A flexible total compensation offer
- A base yearly salary ranging between $91,000 and $130,000
- Vacation time that considers your previous experience
- Advanced paid hours to recharge your batteries (holidays and mobile days)
- Flexible benefits plan that adapts to your needs
- Flexible savings fund option
- A monthly home internet allowance
Considerable growth opportunities
- A career path with opportunities to learn and grow
- Proximity to your direct manager and open, honest communication to support your development
- Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year
At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings.
Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.
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