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Community Relations & Outreach Specialist

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English, Spanish

Other Skills

  • Program Management
  • Customer Service
  • Computer Literacy
  • Time Management
  • Non-Verbal Communication
  • Public Speaking

Roles & Responsibilities

  • High school diploma or equivalent
  • 2+ years of public relations, marketing, or customer service experience
  • Bilingual - English/Spanish
  • Valid driver's license required

Requirements:

  • Plan, implement, and evaluate statewide outreach and education programs; conduct member outreach and education; assist in design and revision of health-related materials distributed to members
  • Participate in community events; coordinate booth setup at sponsored events; provide presentations to community members on benefits, services available, and health topics
  • Maintain monthly outreach calendars for regional outreach staff and serve as a contact for community agencies, businesses, fundraisers, and events
  • Assist in planning, implementation and evaluation of state-wide marketing/communication programs and support development of health-related materials for members

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Conduct community outreach and education events.  Participate in community events, set up/take down, facilitate health plan presence at sponsored events.
Expected to travel throughout the entire state of Arkansas. (Occasional overnight travel/stay) Candidate must reside in AR.
100% Community Field Based Travel
Highly Preferred Bilingual - English/Spanish

Position Purpose: Assist in the planning, implementation and evaluation of the state wide marketing & communication programs

  • Conduct member outreach and education programs including coordination and creation of member materials
  • Assist in the design, review and revision of health-related materials distributed to members
  • Participate in community events and coordinate booth set up at sponsored events
  • Assist with presentations to community and members on benefits, services available, and health topics
  • Ensure the completion of monthly outreach calendars by regional outreach staff for all service areas
  • Serve as a contact for community agencies, businesses, fundraisers, community events etc.

Candidate MUST reside in AR

Highly Preferred Experience & Skills

  • Customer Service/Relations
  • Develop and maintain community partnerships
  • Working and/or planning events
  • Strong verbal and written communication
  • Strong computer skills
  • Bilingual - English/Spanish
  • 100% Community Field Based Travel
  • Candidate must reside in AR

Education/Experience:

High school diploma or equivalent.

2+ years of public relations, marketing, or customer service experience.

Strong verbal and written communication skills.

Health care experience preferred.

License/Certification: Valid driver's license required.

Pay Range: $19.43 - $32.98 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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