Major Account Manager - West

Job Description

The Major Account Manager will own a specified market and is uniquely positioned for a bold leader who is craving full ownership and accountability for our products and customers within the assigned Accounts. This person is the expert within the Chain Restaurants segment working to drive strong performance through channel initiatives and gap planning analysis with a data driven strategy.

This is not a traditional sales role. We are searching for a candidate who shows a high level of ownership for their business and is adept at selling solutions and has a proven track record to win new business. The right candidate will be eager to be an influential leader and activator key partners from day one. This role reports to the Associate Director of Chain Restaurant Sales.

Essential Functions & Responsibilities

• Develop and lead channel specific priorities within key account partnerships; Deliver quarterly and annual growth goals, increase market penetration and grow market share

• Liaise between Kraft Heinz and customers to develop influential relationships with our key partners, and establish new partnerships

• Develop and track against performance and sales metrics; report on progress (including wins, gaps, and non-performance) in critical sales meetings

• Collaborate cross-functionally to develop channel specific programs with customers, aid in the development of new sku's and customer sales collateral

• Challenge both internal and external teams to drive creative ideas that capitalize on business opportunities

• Guide trade spend strategy by channel, coordinate trade spend return on investment, and recommend adjustments to trade as needed

• Responsible for growing sales with assigned customer; Joint Business Planning with small to mid-tier accounts

• Development of selling stories based on insights and analytic data

• Build pipeline development and conversion for profitable sales pipeline

• Support of S&OP through Forecast process and waste mitigation

Expected Experience & Required Skills

• Bachelor's Degree preferred

• Proven sales experience required centered around profitable volume growth, customer penetration, and attainment of new customers

• Experience in restaurant, culinary, and/or distributor industry preferred

• Think creatively and critically, can learn new concepts and seeks to resolve complex problems

• Problem solver who can drive projects to completion with minimal direction with grit, action and perseverance

• Ability to travel ~25% of the time

• Command of business insight and intuition demonstrated by discernment that not every sales opportunity is equal

• Effective communication skills, both verbal and written, demonstrated by effective presentation, influence, and tough conversations with collaborators

• Strong financial competence to impact P&L management; Effective business planning and data-driven strategy for maintaining current and securing new customers

Work Environment & Schedule

This is a remote-based role that can be performed from a home office, with travel required based on business needs. The position follows a salaried, exempt schedule, allowing flexibility to meet customer and internal expectations, which may include occasional early mornings, evenings, or weekends. Regular domestic travel within the assigned geographic territory is expected, including overnight trips as necessary. The role requires in-person engagement with customers, distributors, and internal teams to drive business objectives effectively. To support travel needs, this position is eligible for a company-provided vehicle or a car allowance.

Physical Requirements 

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.