Customer Support Representative (CSR) - Calcite Technologies

Our client Calcite Technologies is looking for Customer Support Representative in Lahore.

Job Description:
We are looking for a Customer Support Representative (CSR) to join our team on a contractual basis. This is a remote role requiring availability in the Australian time zone.

Key Responsibilities:

• Handle customer queries professionally via chat, email, or calls
• Provide timely and accurate solutions to customer concerns
• Maintain clear and organized records of interactions using Trello
• Coordinate with internal teams to ensure query resolution
• Ensure a high level of customer satisfaction

Requirements:

• Prior experience as a CSR or in a similar customer-facing role
• Hands-on experience with Trello for task and workflow management
• Strong problem-solving and communication skills
  
• Ability to work independently in a remote setup