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Customer Service Representative – Dutch Speaking

Key Facts

Remote From: 
Full time
English, Dutch

Other Skills

  • Hospitality
  • Friendliness
  • Teamwork
  • Patience
  • Solutions Focused
  • Reliability
  • Punctuality
  • Empathy

Roles & Responsibilities

  • Fluent Dutch (native/near-native or Flemish) with strong written and spoken skills
  • Conversational English for internal communication
  • EU passport or valid EU work authorization
  • Reliable, patient, empathetic and solution-focused mindset

Requirements:

  • Serve as the first point of contact for Dutch-speaking customers, addressing inquiries and resolving issues to ensure a positive experience
  • Communicate across channels (chat, email, or phone) depending on the role
  • Complete the full training program provided prior to going live with customers
  • Deliver high-quality, friendly, and solution-focused customer service

Job description

Join an international team in Greece — or work from home (Mandatory from Greece).

We're looking for Dutch and Flemish speakers to join our customer service team based in Athens, Greece. Whether you want to relocate to a sun-soaked Mediterranean city or work remotely from your current location, we have a spot for you.

No specific background required — if you're friendly, reliable, and fluent in Dutch, we want to hear from you.

What you'll do

You'll be the first point of contact for Dutch-speaking customers, helping them with questions, resolving issues, and making sure every interaction leaves a positive impression. You'll work across channels — chat, email, or phone — depending on your role. Full training is provided before you go live with customers.

What we offer

For candidates relocating to Athens:

  • Flight to Athens covered
  • Free accommodation for your first 2 to 4 weeks
  • Housing allowance to help you settle in
  • Full immigration and residency support
  • Help finding a permanent apartment and navigating local admin

For all employees (on-site and remote):

  • Competitive salary with performance bonus
  • Fully paid training program
  • Career growth opportunities within a large international company
  • Paid annual leave
  • Health insurance coverage
  • Equipment provided for remote workers
  • Friendly, multicultural team environment
  • Ongoing coaching and support from team leads

What we're looking for

  • Fluent spoken and written Dutch — native, near-native, or Flemish
  • Conversational English for internal communication
  • EU passport or valid EU work authorization
  • Patient, empathetic, and solution-focused personality
  • Reliable and punctual — your team depends on you
  • Comfortable working independently, especially in a remote setting
  • Previous experience in customer service, retail, or hospitality is a plus — not required

On-site: Life in Athens

Athens is one of Europe's most affordable and culturally rich cities. World-famous history, year-round sunshine, stunning beaches within 30 minutes of the city, and a food scene that punches well above its weight. The cost of living is low compared to most Western European capitals, meaning your salary goes further. Greece offers EU-standard healthcare for all registered employees, and Athens has a growing expat and international work community that makes settling in straightforward.

Dutch customer service abroad | Flemish jobs Greece | Remote Dutch speaking jobs | Customer support Athens | Dutch agent vacancy | Work in Greece relocation | Remote EU customer service | Dutch helpdesk jobs Europe | Multilingual jobs Greece | Entry-level Dutch jobs abroad

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