Position Title: Customer Sales Executive (CSE) – Away From Home | Compass Group
Location: Remote, must be based in Charlotte, NC
Summary
The Customer Sales Executive (CSE) – Away From Home is responsible for leading and growing The Hershey Company’s strategic partnership with Compass Group and its affiliated operating companies, including Canteen, Foodbuy, and franchise partners. This role owns the end-to-end commercial relationship, including sales growth, trade investment, forecasting discipline, promotional execution, and cross-functional coordination to deliver profitable, sustainable growth.
The role requires strong customer leadership, financial rigor, and the ability to manage complex trade and payment structures across multiple distributors and channels. The CSE serves as the primary enterprise voice for Compass within Hershey and ensures alignment across Sales, Finance, Supply Chain, Category, and Marketing.
Major Duties / Responsibilities
Strategic Account Leadership & Sales Growth (45%)
- Own the annual sales plan for Compass Group across Corporate, Franchise, and Foodbuy businesses.
- Develop, sell-in, and execute customer-specific programs driving profitable net sales growth.
- Lead joint business planning, promotional calendars, and innovation prioritization.
- Build senior-level relationships across Compass and Foodbuy.
Trade Investment & Financial Stewardship (25%)
- Own one of the company’s highest trade investment accounts with strict financial discipline.
- Ensure accurate execution of foodservice, C-store, and vending payment processes.
- Partner with Finance to ensure compliance, documentation, and audit readiness.
Forecasting, Supply Alignment & Execution (20%)
- Own forecasting cadence and accuracy with customers and internal partners.
- Proactively manage forecast changes tied to promotions and assortment shifts.
- Mitigate supply risk through disciplined forecast management.
Cross-Functional & Broker Leadership (10%)
- Lead broker teams and internal cross-functional partners.
- Serve as the internal Compass subject-matter expert.
Dimensions
- National account responsibility with high customer complexity
- Significant trade investment with multi-channel routing
- Approximately 40–55% travel
Qualifications / Experience
- Bachelor’s degree required
- 7+ years of sales or commercial experience in CPG, preferably in AFH or Small Format
- Proven ability to manage complex national accounts
- Strong financial acumen and trade management experience
- Executive-level communication and relationship-building skills
Key Competencies & Behaviors
- Strategic thinking and disciplined execution
- Financial rigor and accountability
- Customer obsession and relationship leadership
- Operational excellence and attention to detail
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
