Bachelor's Degree in Business, Management, Organizational Development, Organizational Leadership, Communications or related field
Eight years of experience in business, communications and/or organizational change management, or an equivalent combination of education and experience (an additional 4 years of relevant work experience allowed in lieu of a Bachelor's degree)
Advanced ability to establish and maintain strong relationships, foster collaboration, influence others, and work effectively at all organizational levels; knowledge of change management principles, methodologies and tools
Certified Change Management Professional preferred
Requirements:
Drive and identify organization change requirements, including completion of change management and impact assessments; assess change management needs of internal and external stakeholders; collaborate with program and project teams to implement changes during transitions between technologies or business processes
Partner with program leadership and project teams to align on direction, strategy and business objectives; engage stakeholders to facilitate adoption of technical and business solutions and organizational change
Deliver engaging, informative change management presentations to executives, leaders, program and project teams; advise, coach, and influence leadership on sponsorship and its importance; guide executives on organizational change and effectiveness issues
Ensure deliverables are robust, meet program and project needs and deadlines; support development of change management skills across the organization; provide mentoring and guidance on change management best practices
Job description
Our Client, a Health Insurance company, is looking for a Business Change Manager for their Remote location.
Responsibilities:
30% Drives and identifies organization change requirements, including completion of change management and impact assessments. Assesses change management needs of internal and external stakeholders for assigned projects, working with program and project teams to roll out changes to stakeholders in a structured way with regard to the transition from one technology or business process to another.
25% Partners with program leadership and project implementation teams to align on direction, strategy and business objectives to achieve business goals through successful engagement of stakeholders to facilitate adoption of technical and business solutions and organizational change.
25% Deliver engaging, informative, well-organized change management presentations to executive, leaders, Plans, program and project teams. Ability to advise, counsel and coach leadership and front line managers on active and visible sponsorship, and help drive understanding of sponsorship importance to effect change. Influence and advise executives on organizational change and organizational effectiveness issues.
20% Ensure deliverables are robust, meet program and project needs and are delivered against deadlines. Supports the development of change management skills across the organization; provides mentoring and guidance on the application of change management best practices.
Requirements:
Education Level: Bachelor's Degree
Education Details: Business, Management, Organizational Development, Organizational Leadership, Communications or related field
Experience: 8 years business, communications and/or organizational change management experience.
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Ability to establish and maintain strong relationships and foster collaboration., Advanced
Ability to influence others and move toward a common vision or goal., Advanced
Able to work effectively at all levels in an organization., Advanced
Knowledge of change management principles, methodologies and tools., Advanced
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on client programs.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.
