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Customer Service Specialist - 98052

Key Facts

Remote From: 
Full time
English

Other Skills

  • β€’
    Customer Service
  • β€’
    Client Confidentiality
  • β€’
    Leadership
  • β€’
    Professionalism
  • β€’
    Adaptability
  • β€’
    Communication
  • β€’
    Active Listening
  • β€’
    Teamwork
  • β€’
    Reliability
  • β€’
    Willingness To Learn
  • β€’
    Self-Motivation

Roles & Responsibilities

  • Excellent communication and listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment

Requirements:

  • Provide outstanding customer service via phone, video, and email
  • Assist clients with benefits enrollment and account questions
  • Handle confidential information with professionalism
  • Resolve client issues and follow up promptly

Job description

Join our team as a Customer Service Specialist in Pasco, WAβ€”help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company
πŸ’Ό Full-Time | Weekly Pay | Advancement Opportunities

About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.

Perks & Benefits

  • Weekly pay + performance bonuses

  • Flexible schedule – work from home

  • Full training provided, no experience required

  • Career advancement opportunities

  • Team trips, contests, and events

  • Supportive and positive work environment
     

Job Responsibilities

  • Provide outstanding customer service via phone, video, and email

  • Assist clients with benefits enrollment and account questions

  • Handle confidential information with professionalism

  • Resolve client issues and follow up promptly

  • Maintain accurate records and documentation

Requirements

  • Excellent communication & listening skills

  • Self-motivated, adaptable, and reliable

  • Positive attitude and willingness to learn

  • Comfortable working in a remote environment

Pay & Career Growth

  • Average first-year earnings: $62k–$80k

  • Annual earning potential grows by ~$25k per year

  • Merit-based promotions – leadership opportunities available
     

πŸ“Œ Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!

Equal Opportunity Employer
Customer Service Specialist jobs in Pasco, WA – Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry

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