Location:
Secaucus, New Jersey
Job Summary:
The Loss Prevention Manager, Field will be responsible for protecting company assets (merchandise, associates, cash, and property) from safety risks, loss, and shrinkage for 130+ stores in a defined geographic area. This position will support all channels of the company and will be directly responsible for the shrink results and management of loss prevention programs in their assigned market.
Responsibilities:
Key Accountabilities:
- Conduct and document comprehensive LP Store visit assessments; review results with store/field management team and train and educate on correct procedures and increase compliance
- Conduct internal investigations with regards to associate theft/fraud/policy violations, including face to face or telephone interviews with associates suspected of theft/fraud/policy violations
- In conjunction with the RD/DM/store management team, manage the Target Store Program, and provide additional support in the form of training and consultation on the Shrink Action Plan
- Utilize Aspect exception reporting software to identify areas of potential loss
- Manage external programs such as EAS, alarm systems, Security Guards, CCTVs, and TRE; communicate areas of opportunity to the Director, Loss Prevention
- Monitor policy compliance as it relates to cash shortage controls, credit card chargebacks, and checks acceptance; follow up with stores to reduce risk
- Analyze store/district/region shrink results and address common contributing factors with Director, Loss Prevention and RD/DM/HR Business Partners
- Act as the liaison with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues
- Partner with cross-functional departments, i.e. HR, Sales Audit, Treasury, Operations, and Inventory Control as needed to address and consult on areas of loss
- Participate in district/regional meetings, calls, and visits to increase collaboration and improve awareness of loss and operational compliance
- Provide and participate in store/district/regional LP awareness and safety training
- Participate in inventory preparation as well as the annual inventory process
- Monitor and respond to any safety concerns in stores as required
- Develop strategies to reduce losses in high shrinkage stores
- Contribute by leading company programs as needed
- Where applicable, manage LP operations and team in a DC
Education and Experience:
- Bachelor’s degree
- 5+ years of experience in multi-unit retail loss prevention preferred, including some supervisory or management responsibilities
- Interview and Interrogation training certificate required
- Experience with CCTV, EAS, and burglar and fire alarm systems preferred
- Overnight travel of 40% – 60% is required
- Weekend and evening availability is also required
Skills and Behaviors:
- Must possess proven investigative ability
- Must be proficient in interview and interrogation strategies
- Strong self-discipline and focus required
- Must be very thorough and detail oriented
- Strong collaboration skills
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Knowledge of various local/municipal, state/provincial, and federal prosecution procedures
- Knowledge of POS exception reporting software a definite advantage
Hourly/Salary
$75,000.00 - $150,000.00 Salary

o Benefits include: Bonus eligible (depending on role), Paid Time Off, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), choice of health insurance plans, company-paid life/AD&D, short and long term disability, a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.
The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
