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Program Coordinator

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
Spanish

Other Skills

  • Customer Service
  • Spreadsheets
  • Distributed Team Management
  • Non-Verbal Communication
  • Time Management
  • Teamwork
  • Intercultural Competence
  • Prioritization
  • Social Skills

Roles & Responsibilities

  • High school diploma or equivalent; additional education or administrative training is a plus
  • Strong organizational and time management skills with the ability to manage multiple priorities
  • Experience in administrative support, office coordination, customer service, or a related field
  • Excellent verbal and written communication skills

Requirements:

  • Manage scheduling and coordinate appointments for field teams across multiple locations.
  • Communicate clearly and professionally with customers, internal staff, and external partners, providing timely updates on program processes, timelines, and requirements.
  • Support documentation, reporting, and tracking of program activities to ensure smooth operations.
  • Serve as an office-based program representative guiding customers through available program options and addressing participation barriers, with basic issue troubleshooting as needed.

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are seeking a highly organized and detail-oriented‑ Program Coordinator to join our team. In this role, you will provide essential administrative, scheduling, and operational support to ensure the smooth execution of our residential energy efficiency program across the western side of Arkansas. You will work closely with program staff and customers to keep daily operations on track while delivering an exceptional customer experience.

You are a great fit if you can…

  • Manage scheduling and coordinate appointments for field teams across multiple locations.
  • Communicate clearly and professionally with customers, internal staff, and external partners.
  • Support a positive customer experience by providing timely updates on program processes, timelines, and requirements.
  • Work collaboratively with a small team to achieve broader program goals.
  • Follow direction, stay organized, and work efficiently with or without direct supervision.
  • Support documentation, reporting, and the tracking of program activities.
  • Assist with basic troubleshooting of administrative or program related‑ issues following established procedures.
  • Serve as an office-based‑ program representative who helps guide customers through available program options and addresses potential participation barriers.

Exciting candidates have…

  • A high school diploma or equivalent; additional education or administrative training is a plus.
  • Strong organizational and time management‑ skills with the ability to manage multiple priorities.
  • Experience in administrative support, office coordination, customer service, or a related field.
  • Excellent verbal and written communication skills.
  • A positive attitude with a desire to help people.
  • Comfort working with scheduling tools, spreadsheets, and general office software.
  • Strong customer service skills and enthusiasm for supporting energy efficiency and community programs.
  • The ability to work effectively with diverse groups of customers and teammates.
  • Spanish language skills are a plus.

Target Compensation:

$20.00/hr

Compensation Range

$17.75 - $25.05

Currency

USD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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