Roles & Responsibilities

Bachelor or Masters Degree in Computer Science or Information Technology, or relevant degree, certifications, or experience.
4+ years development experience with Visual Studio and .NET applications (.NET Framework or .NET Core) for on-premises, hybrid, or Azure production environments.
1+ years experience using Azure DevOps or GitHub.
2+ years of customer-facing experience collaborating with stakeholders, management, teams, or developers.

Requirements:

Deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for clients.
Plan, deploy, operate, and optimize on-premises, hybrid, and/or cloud applications.
Collaborate with customers and stakeholders to understand requirements and ensure successful delivery across engagements.
Support modernization and simplification of customer experiences through technology solutions and data-driven insights.

Job description

Job Title:

Application and Innovation Customer Engineer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Qualifications:

Bachelor or Masters Degree in Computer Science or Information Technology, or relevant degree, certifications, or experience.
4+ years development related development experience with Visual Studio and .Net applications (.Net Framework or .Net Core) for on-premises, hybrid, or Azure production environments.
1+ years’ experience using Azure DevOps or GitHub.
2+ Customer-facing experience collaborating with stakeholders, management, teams, or developers.
Proven record in successfully planning, deploying, operating, and optimizing on premises, hybrid, and/or cloud applications.
Experience that demonstrates excellent customer service skills.

Preferred Skills:

Large scale or N-Tier application development Experience.
Web application, Web Services/API, or Microservices Development Experience
Cloud PAAS, IAAS, IAAS Experience.
Application Development Environment and Pipeline Development Experience. TFS, Azure DevOps, GitHub use and experience as well as understanding CI/CD lifecycle.
Containerization of applications using Kubernetes or Windows Containers.
Working knowledge additional languages such as Python, Angular, or C++ in addition to C#.
Production debugging experience.
Background in application monitoring of applications using Application Insights or running on IIS.
Knowledge and/or experience in resilient application architecture.
Experience building secure and resilient applications.
IIS and/or Kestrel
Containers and Orchestration (Kubernetes, Docker)
Application Monitoring and Telemetry (Azure Monitoring and Application Insights)
Applications Languages (Angular, C++, Java, Python)
Infrastructure as Code (ARM Templates, Bicep, Terraform)

Low or No code Experience. Power platform configuration and development -- Power Platform, Azure Logic Apps, Azure API Management (APIM), and general low code development practices.

Relevant Certifications