API Developer & Integration Specialist (Contract)

ROLE OVERVIEW

We are seeking a highly skilled, self-directed Part-Time API Developer & Integration Specialist to own and rapidly execute software integrations across a diverse portfolio of SaaS platforms and client environments. This is a hands-on, execution-focused role — the ideal candidate thrives in a fast-moving setting, takes full ownership of their work, and brings a relentless commitment to efficiency, security, and quality.

You will be responsible for designing, building, and maintaining API-driven automations and integrations that connect platforms spanning CRM, ERP, RMM, PSA, practice management, project management, file storage, and more — for multiple clients and multiple use cases simultaneously. You will work independently with minimal oversight, delivering results that are clean, documented, and built to last.

CORE RESPONSIBILITIES

• Design, build, and maintain API integrations between myriad SaaS platforms across multiple client environments and use cases.
  
• Leverage middleware platforms — including N8N, Zapier, Make (Integromat), Paragon, Keragon, and similar tools — to orchestrate multi-step automation workflows.
  
• Implement field and form mapping to push structured data between platforms (e.g., CRM to ERP, RMM to PSA, intake form to practice management system).
  
• Develop and maintain integrations using RESTful APIs, webhooks, OAuth 2.0, and API token-based authentication.
  
• Build and deploy MCP (Model Context Protocol) package integrations to enable AI-assisted workflows and agentic automation.
  
• Ensure all integrations meet HIPAA, SOC 2, and ISO compliance requirements, with secure credential handling and appropriate data governance practices.
  
• Document integration architectures, data flows, field mappings, and credentials in a clear and maintainable format.
  
• Proactively identify inefficiencies in existing workflows and propose or implement improvements.
  
• Coordinate with internal stakeholders and clients to gather requirements and translate them into precise, executable integration specifications.
  
• Manage multiple integration projects concurrently with strong prioritization and clear communication.
  

REQUIRED EXPERIENCE & SKILLS

Middleware & Automation Platforms

• Advanced, hands-on experience with one or more of: N8N, Zapier, Make (Integromat), Paragon, Keragon, or comparable middleware.
  
• Ability to architect multi-step, conditional, and error-handled automation workflows from scratch.
  
• Experience with trigger/action design, webhook configuration, and real-time vs. scheduled sync patterns.
  

API Development & Integration

• Deep expertise in RESTful API consumption, authentication methods (API keys, OAuth 2.0, JWT, Basic Auth), and API documentation interpretation.
  
• Experience integrating with platforms such as: HubSpot, Salesforce, Practice Fusion, JotForm, Airtable, Asana, Smartsheet, Egnyte, and similar enterprise SaaS tools.
  
• Proficiency with JSON/XML data transformation, field mapping, and schema normalization across disparate platforms.
  
• Strong scripting ability in at least one language (Python, JavaScript/Node.js, or similar) for custom API logic, data wrangling, and error handling.
  

AI & MCP Integration

• Working knowledge of Model Context Protocol (MCP) and experience deploying MCP packages to integrate AI capabilities into automated workflows.
  
• Familiarity with AI API platforms and how to route, format, and handle LLM-based inputs/outputs within integration pipelines.
  

Security & Compliance

• Strong understanding of secure API integration practices: secret management, token rotation, encrypted storage of credentials, and principle of least privilege.
  
• Demonstrated experience building integrations in HIPAA-compliant, SOC 2-audited, and/or ISO 27001-aligned environments.
  
• Ability to assess and document data flows that involve PHI (Protected Health Information) or other sensitive data categories.
  

Communication

• Strong written and verbal English language proficiency — required. Must be able to write clear technical documentation, communicate requirements with non-technical stakeholders, and produce concise status updates.
  

PREFERRED & BONUS EXPERIENCE

• Ticketing & service desk integrations: Zendesk, Halo PSA, Autotask, Confluence/Jira, or similar ITSM platforms.
  
• MSP (Managed Service Provider) background or experience working across multiple client environments simultaneously.
  
• RMM-to-PSA integration experience (e.g., NinjaOne, ConnectWise, Kaseya, Datto).
  
• Experience with EHR/EMR or healthcare-specific integrations (e.g., Practice Fusion, Kareo, DrChrono, HL7/FHIR familiarity).
  
• Exposure to iPaaS platforms at an enterprise level (MuleSoft, Boomi, Workato, Tray.io).
  
• Understanding of database-level integrations (SQL queries, Postgres, or similar) for advanced data pipeline construction.
  
• Prior experience in a client-facing or consulting role delivering integrations under deadline.