Key Facts

Remote From:

Freelance

Mid-level (2-5 years)

English

Hard Skills

Raising Capital Software Asset Management Volume License Key Microsoft Licensing Sales Management Microsoft Solutions Framework Analytics Creative Writing Microsoft Licensing Strategic Alignment Presentation Training Requirements Engineering Meeting Facilitation

Other Skills

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Problem Reporting
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Communication
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Teamwork
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Customer Service
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Business Acumen
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Social Skills

Job description

The Microsoft Licensing Specialist will support & engage around Microsoft Enterprise customers by providing licensing expertise, and true-up support for both new and existing clients.

Responsibilities:

Client Workshops and Presentations: Conduct regular workshops and engaging presentations for our clients, helping them understand the intricacies of Microsoft solutions.
Pre-Sales Support: Collaborate with our Solutions Sales team as a Subject Matter Expert (SME), providing insights and technical guidance during pre-sales activities.
Data Analysis and Reporting: Dive into complex data sets, analyze trends, and create actionable reports that drive informed decision-making.
Strategic Consulting & Advice: Offer strategic recommendations to align customer roadmaps with Microsoft’s technology and license stack. Translate licensing options and financial impacts, empowering organizations to negotiate effectively.
Customer Support: Provide exceptional support to our clients, addressing their queries and ensuring their satisfaction.

Essential Competencies:

3+ years of hands-on experience with Microsoft software licensing (SAM-based or sales equivalent).
Solid business acumen with the ability to translate technical requirements into business terms.
In-depth and strategic understanding of Microsoft Licensing programs, tools (Explore.ms, poet – partner self-service), and platforms.

Understanding of operations processes for transacting Microsoft Volume Licensing.

Job Requirements:

Extensive experience in negotiating software proposals for Microsoft offerings.
In-depth knowledge of Microsoft licensing and contracts, practices, and terms and conditions, and a strong (general) understanding of Microsoft solutions and services.
Experience working within IT, Software Asset Management, or related domains.
Strong people skills with a passion for customer service.