Logistics Coordinator | Customer Support | Routing Optimization

We are looking for a reliable and detail-oriented Logistics Assistant to join our team in a fully remote role. This is a great opportunity for candidates starting their career in logistics, as full training will be provided. If you are organized, a strong communicator, and enjoy problem-solving, this role is a strong fit. You will play a key role in supporting logistics operations, assisting drivers, and ensuring smooth processes, all within a remote, fast-paced environment.

Key Responsibilities:

1. Process Tracking & Coordination

   • Track trip documents and ensure validity

   • Coordinate with internal teams

   • Maintain accurate records and update trucking management systems

2. Customer Support:

   • Communicate with drivers regarding deliveries and updates

   • Resolve issues and provide timely solutions

   • Ensure a positive and professional customer experience

What We’re Looking For:

• Strong communication skills (written and verbal)

• Good attention to detail and organization

• Ability to handle multiple tasks in a fast-paced environment

• Problem-solving mindset and willingness to learn

• Comfortable working with systems, tools, or spreadsheets

• Ability to work independently in a fully remote environment

Nice to Have:

• Experience in logistics, customer support, or data entry

• Familiarity with tracking systems or operations tools

Working Hours:

• Primarily 4 PM - 12 AM Central Time (US), Monday to Sunday

• 40 hours per week

• Must be flexible in shift changes

Why Join Us:

• Fully remote role

• Full training provided — no prior logistics experience required

• Opportunity to grow in logistics and operations

• Supportive and structured team