Business Analyst

Omegro Business Unit:

Job Description:

We’re looking for a Business Analyst who’s curious, driven, and excited by problem-solving. In this role, you’ll work at the centre of people, process, and technology, turning business needs into clear requirements, shaping smart solutions, and helping customers see real value from what we build. If you love learning, asking the right questions, and seeing your work make an impact, you’ll feel right at home here.

Responsibilities & Key Tasks
- Engage with external stakeholders to understand changes in business needs and capture/document requirements using brainstorming, interviews, observations, document analysis, and workshops
- Work with clients to ensure project scope is balanced with desired business outcomes and overall value
- Analyse business and user needs, document requirements, and translate them into effective requirement specifications
- Formulate and define development scope and objectives based on business, stakeholder, and solution requirements
- Create detailed requirements and solution design documentation
- Build wireframes and documentation to communicate ideas and workflows
- Support the design and delivery of successful solutions — on time, within budget, and according to specifications
- Self-organise work duties and set priorities
- Perform the role of project manager for small incremental projects, overseeing time, scope, and quality management
- Manage communication between other Helm teams and the PS dev team
- Perform final QA approval as well as test plan and test case development
- Develop training programs and materials for designed solutions

Success Factors
- Knowledge of Software Development Life Cycle and methodologies
- Strong understanding of applicable business systems and industry requirements
- Understanding of internet technologies: APIs, AWS
- Strong written and oral communication skills
- Excellent time management across multiple projects
- Ability to achieve a high level of customer satisfaction across all engagements

Qualifications
- Post-secondary degree/diploma in Computer Science, Information Systems, Business, or equivalent
- BABOK certification is an asset
- Experience with AI-augmented or agentic development workflows is an asset

- The role is remote

· Flexible hours with overlap in core business time.

· Competitive salary (500 – 700 ZAR) + bonus.

· Paid vacation, 7 floater days, and your birthday day off.

· Comprehensive benefits from day 1.

· Fitness reimbursement

· Learning & professional development pathways available.

· Inclusive culture & remote-team events.

* Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. *

*As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations. *

*Research has shown that women & under-represented minorities read lists of requirements and consider themselves unqualified if they don’t meet every single one. This list represents what we are ideally looking for, but we encourage you to apply even if you don't meet everything 100%. Everyone has unique strengths & weaknesses, and we hire for strengths and potential. *

Helm is proudly an Equal Opportunity Employer where everyone is welcome. Everyone brings a different personal story and perspective, and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

While we thank all candidates who apply, we will be reaching out to candidates who meet the hiring manager’s requirements on their resume.