Instance Provisioning Administrator (Part-time Fixed-term)

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem.

At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.

Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment.

As part of the Post-Merger Integration (PMI) team, you will play a key administrative and data-entry role in provisioning SmartRecruiters x SAP SuccessFactors instances for customers.

Provisioning means setting up a new SmartRecruiters environment for a customer - for example, creating their new account, applying the right settings, and making sure everything matches what they purchased. You will follow clear step-by-step instructions and input data into our internal systems so that customers receive the correct environment, on time.

You will work closely with the technical and provisioning teams, making sure all required information is collected, accurately entered, and tracked to completion. This is a detail-focused, process-driven role, ideal for someone who enjoys structured tasks and precise administration.

Important: it's a part-time working arrangement (2 days per week, 8 hours/day preferred) for 6-9 months.

Key Responsibilities

• Perform data entry to provision SmartRecruiters x SAP SuccessFactors customer instances, following detailed checklists and standard operating procedures
• Carefully copy, verify, and update customer information (e.g. names, IDs, dates, configuration choices) across internal tools and trackers
• Track incoming requests in shared lists/trackers, update status fields, and manage basic prioritisation according to defined rules
• Flag missing or unclear information to the appropriate stakeholder in a timely and clear way
• Maintain accurate records of all provisioned instances, including dates, versions, and status, ensuring documentation is always up to date

Your Profile

• Exceptional attention to detail - you like getting things right the first time and double-checking your work
• Comfort with repetitive, structured work such as data entry, list updates, and form completion
• Strong English proficiency (written and verbal) is required, as you will read process documentation and communicate with internal teams in English
• Process-driven mindset - you follow step-by-step instructions precisely and raise questions when something doesn’t match the documented process
• Comfortable using basic office tools (e.g. spreadsheets, online forms, internal ticketing tools); no prior technical or engineering background is required

What We Offer

• Fully remote, part-time working arrangement (2 days per week, 8 hours/day preferred) for 6-9 months
• Hands-on experience within a global SaaS company during a high-impact integration phase
• A role where your administrative accuracy and data entry skills have a direct, visible impact on customer experience

SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.