AI Product Engineer (People Experience)

About us

Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day.

We're home to more than 120 brands - from household names like the Mirror, Express, DailyStar and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star.

It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love.

Your story, with Reach

As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow.

About this role

Are you ready to build the future of People Experience?

We are looking for an AI Product Engineer (our internal "AI Builder") to join our People Tech, Data & Innovation team. This isn’t a traditional HR role. We want a tech-forward creator who believes that AI and automation are the keys to unlocking human potential.

You will be the bridge between complex data and seamless employee experiences, using the Google ecosystem to turn manual "clutter" into high-tech, automated solutions.

What You’ll Be Doing

• AI Solution Architecting: You’ll use Gemini and other LLMs to generate Google Apps Script/JavaScript code, connecting our systems and building bespoke internal tools that make "self-service" a reality.
• Google Cloud Innovation: You will leverage Google Cloud Project environments to manage data and build structured workflows that capture clean data at the source.
• Data Storytelling: You’ll deep-dive into PX insights to craft stunning Looker Studio or Tableau dashboards, translating technical data into "plain English" narratives for our Chief People Officer and senior stakeholders.
• Automation Mastery: You’ll proactively hunt down manual processes and "email tennis," replacing them with automated workflows (via Zapier, Power Automate, or scripts) to boost productivity across the business.
• Strategic Foundation: You’ll act as the primary data supplier to our Workforce Planning function, ensuring our "Operational Data" is clean and ready for future predictive modeling.

What You’ll Need to Succeed

• Google Ecosystem Expertise: You are comfortable within Google Cloud Project and have a strong aptitude for Google Apps Script.
• AI-Fluent: You are an expert at prompting LLMs (like Gemini) to write code, debug errors, and structure logic. You don’t just use AI; you partner with it.
• Data Visualization Pro: You have proven mastery of Looker Studio or Tableau, with the ability to turn messy datasets (BigQuery/Sheets) into intuitive stories.
• The "Better Way" Mindset: You are naturally proactive. You don't need all the answers on day one, but you have the technical curiosity to find them.
• Low-Code Aptitude: You don’t need to be a full-stack developer, but you must be comfortable reading, editing, and implementing code to solve problems.

How we'll look after you

We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including:

• 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to.
• An extra day's paid leave each year to volunteer for a cause close to your community or your heart.
• Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)
• Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings.
• Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.
• Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share this overview of the policies we have in place to support families and carers. If there's something you want to understand more about, just ask - it won’t make a difference to your application.
• A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.
• Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.
• Wellbeing support - including a 24/7 assistance programme for you and your family.
• Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.
• Interest-free loans - including for season tickets and technology

If you’re excited about this role but don’t tick every single box, please don’t let that stop you from applying.

We know that everyone has their own story to tell, and we value potential, passion and the perspectives that different backgrounds bring to our work.

Diverse perspectives strengthen our teams and help us better serve our audiences, which is why we’re dedicated to fostering an inclusive workplace where everyone feels welcome and supported. As an equal opportunities employer, we encourage applications from people of all backgrounds and experiences.

We are committed to a recruitment process that is fair and welcoming to all, without discrimination on the basis of age, disability, gender identity, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.