A5 guides businesses through their Digital Transformation journey with a focus on Campaign-to-Revenue. As a leading solutions provider and systems implementer, we modernize business processes through our strategic methodology using industry-leading Salesforce platform and backend ERP integrations. We are one of the very few partners in the ecosystem invested in by Salesforce Ventures and are also proud to be part of the Salesforce partner advisory board. A5 has resources across North America, Europe, and India
Come join a growing Salesforce Practice and work on fun projects with good people!
Responsibilities:
Lead the implementation of Salesforce Revenue Cloud (RCA) providing both oversight and hands-on contributions to the design, development, and integration.
Serve as a trusted advisor to the customer, driving conversations to understand their business processes, prioritize information needs, and translate business requirements into system solutions.
Collaborate with internal team members to design a solution that meets requirements.
Act as liaison between customer and technical teams to communicate requirements for solution design, development, testing, and implementation.
Configure Salesforce Billing, Revenue, and Add-On products to meet approved designs.
Work with development team to perform testing of end-to-end solutions.
Make recommendations to improve efficiency through development and adoption of best practices and standardized procedures.
Provide technical leadership to teams, ensuring quality, scalability, and compliance.
Create training materials and conduct end-user training
Assist with project management, planning, and coordination of project activities.
Qualifications:
Must have hands-on experience implementing and/or configuring Salesforce RCA
Strong understanding of Salesforce product suite including Sales Cloud, Service Cloud, etc.
Demonstrated ability to lead business discussions with customers and architect solutions based on best practices
Deep understanding of billing processes, revenue recognition, invoice generation, taxation, and payment processing
Experience in requirements gathering, use case documentation, business analysis, systems design and integration, user interface design, and implementation
Experience in data analysis, conversion, migration, interfaces, and reports
Experience with system design, configuration, customization, integration, testing, and support
Exceptionally collaborative and adaptable when working with customers and various teams
Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical stakeholders
Strong analytical skills with the ability to troubleshoot complex systems issues
Excellent attention to detail
Experience working with enterprise level clients
Experience managing tasks on multiple projects simultaneously
