Who We Are
BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.
BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!
Role Overview
As the Regional Manager - BTR, you’ll have a big mission. Responsible for assuring the Company’s standards are achieved and excellent customer service is delivered. You also understand the value of taking a moment to express gratitude to the village that helped to make it happen. As you can likely tell, 'how' things are done matters just as much as ‘what’ was done here at BH!
Key Responsibilities
- Takes a hands-on approach to determine and accomplish portfolio goals and objectives.
- Hires, trains, supervises, develops, and mentors Community Managers in accordance with company policies, procedures, and directives; conducts performance evaluations on supervised employees; assists Community Managers with site-level employees. Reviews and approves onsite employee status changes, and terminations.
- Establishes effective and regular communication/meetings with employees, owners and AVP/RVP.
- Reviews, monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; establishes unit pricing based on weekly market surveys.
- Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
- Inspects properties regularly to ensure BH standards are maintained; evaluates maintenance, grounds, and office operations in areas of efficiency. Conducts periodic inspection of vacant homes for market-ready condition.
- Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and reviews and approves expenditures within specified budget guidelines. Negotiates and/or evaluates contracts and makes recommendations as needed.
- Serves as primary liaison between Owner or Owner’s representatives and BH; provides asset managers and/or owner groups with necessary reporting and updates. Responds to client/asset manager concerns, questions, issues, and requests promptly through timely reporting and ongoing communication.
- Quarterly reviews (QAR) develops PM action plans for deficient items (RM Red Flag Action Plan). Escalates to AVP/RVP and/or other appropriate parties for approval when additional action is necessary.
- Travel up to 50% or as needed is required; reasonable use of your vehicle will be required from time to time.
- Other duties as assigned
You Have
- Previous Property Management experience
- Knowledge of property management software (Yardi Voyager a plus)
- Skilled in preparing/analyzing financial data, budgets and market surveys
- Intermediate computer technology skills including MS Office Suite
- Ability to travel up to 50% or as needed
- A valid driver’s license required
- Professional appearance and demeanor
- Effective communication and leadership skills
- Ability to thrive in a fast-paced, competitive environment
- Ability to work with a diverse group of people and customer
Seniority Level: Experienced
Industry: Property Management
Employment Type: Full-Time
Location: Remote
Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs.
At BH, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.
