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IT QA Analyst

Roles & Responsibilities

  • Bachelor's degree in Computer Science, Information Systems, or a related field (preferred)
  • 3+ years of experience in software testing and quality assurance
  • Experience with automation tools such as Playwright, Selenium WebDriver, Cucumber, or similar
  • Experience in API testing using Postman or similar tools

Requirements:

  • Create and maintain end-to-end test cases and test plans for projects related to BSS and OSS systems
  • Define and communicate test strategies aligned with business and technical requirements
  • Review and validate test strategies and test plans across projects
  • Perform functional, system, integration, and regression testing

Job description


Responsibilities:
  • Create and maintain end-to-end test cases and test plans for projects related to BSS and OSS systems.
  • Define and communicate test strategies aligned with business and technical requirements.
  • Review and validate test strategies and test plans across projects.
  • Support multiple QA workstreams across projects and priorities.
  • Perform functional, system, integration, and regression testing.
  • Create reusable test scenarios and ensure proper test coverage.
  • Conduct API testing using tools such as Postman and validate system integrations.
  • Support performance, load, and stress testing activities where applicable.
  • Contribute to the development and maintenance of UI and API automation frameworks.
  • Identify opportunities to increase automation coverage and reduce manual testing effort.
  • Collaborate with development teams to integrate automation into the CI/CD pipeline.
  • Monitor and report on automation adoption and effectiveness.
  • Work closely with Agile teams including Architects, Developers, Product Owners, and Business Analysts.
  • Participate in Agile ceremonies such as Sprint Planning, Daily Standups, and Retrospectives.
  • Support continuous testing practices within DevOps pipelines.
  • Help ensure test environments and test data are stable and available.
  • Log, track, and report defects and incidents in a timely manner.
  • Perform root cause analysis for critical defects.
  • Provide status reports and quality metrics to stakeholders.
  • Research and recommend QA best practices, tools, and technologies.
  • Contribute to improving testing processes and standards across teams.

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or a related field preferred.
  • 3+ years of experience in software testing and quality assurance.
  • Hands-on experience in functional and integration testing.
  • Experience with automation tools such as Playwright, Selenium WebDriver, Cucumber, or similar.
  • Experience working with or maintaining test automation frameworks.
  • Experience in API testing using Postman or similar tools.
  • Experience designing and executing performance and load testing.
  • Strong understanding of Agile and Scrum methodologies.
  • Exposure to DevOps practices and CI/CD pipelines.
  • Familiarity with version control tools such as GitHub or similar.
  • Knowledge of programming or scripting languages such as JavaScript, Python, or Java.
  • Knowledge of PL/SQL (Oracle) and database validation.
  • Experience with Salesforce, CRM, CPQ, or ERP systems is a plus.
  • Knowledge of test data management.
  • Interest in leveraging AI to improve test case generation, automation, or defect analysis
  • Exposure to AI-assisted development or testing tools such as GitHub Copilot is a plus.
  • Interest in leveraging AI to improve test case generation, automation, or defect analysis.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced, multi-project environment.
  • This position could be remote for any of the following countries (Argentina, Colombia, Chile, Costa Rica, Ecuador, Guatemala, Mexico, Peru).
  • Language: English and Spanish (fluent)

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