Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Software Sales Cross-Functional Collaboration Information Technology Management Escalation Procedures Compliance Management Stakeholder Communications Presentation Design Security Operations (SecOps) Process Improvement ISO/IEC 27000 Series General Data Protection Regulation (GDPR) Application Frameworks Customer Development

Other Skills

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Time Management
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Teamwork
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Detail Oriented
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Prioritization
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Verbal Communication Skills

Roles & Responsibilities

2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company
Strong experience responding to RFPs, RFIs, and customer questionnaires
Familiarity with security, IT, compliance, and due diligence processes in a B2B environment
Excellent verbal and written communication, with strong attention to detail and ability to manage multiple requests across regions and deadlines; ability to work cross-functionally with technical and non-technical teams

Requirements:

Support centralized global pre-sales activities across deals and regions, coordinating with the Global Pre-Sales Manager to manage workload and ensure timely, high-quality responses
Own and contribute to responses for RFPs, RFIs, customer questionnaires, and other formal requests, while maintaining and improving standardized documentation, methodologies, and templates
Coordinate with internal stakeholders (Security, IT, Product, Legal, Compliance, Finance) for complex responses and maintain a centralized, up-to-date pre-sales knowledge base
Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers, escalating complex requests to relevant teams and continuously improving response efficiency

CoverGo | Insurtech

Insurance

About CoverGo | Insurtech

CoverGo is the leading global no-code insurance platform for health, life and P&C, enabling insurance companies to transform digitally in the most flexible, scalable and cost-effective way. CoverGo’s platform is powered by the most comprehensive set of insurance APIs (1,000+) in the market allowing companies to integrate with other systems and create a robust insurance ecosystem. Insurance companies use CoverGo to build and launch all types of insurance products within days, develop omni-channel distribution and digitize policy admin and claims. CoverGo is ISO 27001 certified and already working with insurance companies and delivery partners in Asia, USA, Canada, Latin America, MENA and other markets across the globe. CoverGo is the global insurance technology market leader as recognized by a number of awards incl. • Global Top 100 Insurtech - Digital Insurance Agenda • Insurtech of the Year in all Asia - 25th Asia Insurance Industry Awards 2021 • The Most Innovative Insurance Technology Service Provider - International Finance Technology Award • Grand Fintech Prize - FIBC Japan • The Best Technology Provider to Insurance Companies – DigFin Innovation Awards 2021 • Insurtech 100 - FinTech Global 2021 & FinTech Global 2022 CoverGo is backed by leading US insurtech and fintech VC funds and strategic investors from the US, Asia, Africa, and the Middle East: • SemperVirens VC, with our lead investor Caribou Honig • SixThirty, Tribeca Early Stage Partners and Fresco Capital • Old Mutual, Asia Financial Holdings, XN Worldwide Insurance, Noria Capital CoverGo is also part of leading insurtech and fintech programs: • Accenture Fintech Innovation Lab New York • InsurTechNY • Plug & Play Insurtech Silicon Valley • InsurLab Germany • Dubai International Financial Centre Fintech • Accenture Fintech Innovation Lab APAC • Plug & Play Fintech Japan • Monetary Authority of Singapore Global Fintech Program • InsurTech Hub Munich and others

Company type: Scaleup

Industry: Insurance

Founded: 2018

Company size: 201 - 500

Website LinkedIn See all jobs →

Job description

Top 3 Reasons To Join Us

Competitive salary, strong equity and sales incentive package
Working on the latest tech for the insurtech market leader
Shaping the future of the insurance industry

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

We are a leading global next-gen insurance platform for health, life, and P&C
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
We are backed by reputable VC funds and strategic institutional investors
We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You’ll Do

The Global Pre-Sales Specialist will support the centralized global pre-sales function, working closely with the Global Pre-Sales Manager to manage and execute pre-sales activities across regions. This role focuses on responding to RFPs, RFIs, customer questionnaires, due diligence requests, and security/IT inquiries, while maintaining and improving standardized documentation, methodologies, and templates.

Support global pre-sales activities across all deals entering the pre-sales stage.
Own and contribute to responses for RFPs, RFIs, and other formal customer requests.
Complete customer questionnaires related to product capabilities, compliance, security, IT, and operations.
Coordinate with internal stakeholders (Security, IT, Product, Legal, Compliance, Finance) for complex or in-depth responses.
Maintain and continuously improve a centralized pre-sales knowledge base ensuring documentation is current, accurate, and aligned with company policies and product updates.
Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers and escalating complex request to relevant teams
Work closely with the Global Pre-Sales Manager to balance workload and prioritize opportunities.
Partner with Sales team members to ensure timely, high-quality pre-sales support.
Identify opportunities to streamline pre-sales processes and improve response efficiency.

What We Need

At least 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company.
Strong exposure to SaaS, enterprise software, or technology-enabled services is required.
Experience in the insurance industry is preferred but not required.
Strong experience responding to RFPs, RFIs, and customer questionnaires.
Familiarity with security, IT, compliance, and due diligence processes in a B2B environment.
Strong verbal and written communication skills with attention to detail and consistency.
Ability to manage multiple requests across regions and deadlines.
Comfortable working cross-functionally with technical and non-technical teams.
Understanding of common security frameworks (e.g., ISO 27001, SOC 2, GDPR) is a plus.

Why You'll Love Working Here

International Environment
Health Insurance
Company activities and team offsites
Diverse, talented and fun team to work with
Open communication and flat hierarchy
Global mobility opportunities
Training and development plan

CoverGo Company Video

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