We are seeking a highly skilled and experienced Manager, Learning and Development to join our team. As a key member of the Learning and Development department, you will be responsible for providing and supporting the implementation of business solutions by building relationships and partnerships with key stakeholders, conducting training operations, identifying learning needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities. You will collaborate with stakeholders to determine needs, adapt to changing demands, model compliance with company policies, and utilize the Open Door Policy to address concerns. You will manage multiple projects simultaneously, ensuring timely delivery of solutions that meet business needs.
This position requires you to work on multiple priorities and liaison with various stakeholders to ensure our programs run seamlessly.
About Team:
Our team is focused on developing technical skills for our associates to create future-ready retail and commerce technologists at scale. We work closely with experts and internal teams to understand training needs and create effective programs, empowering our associates to excel in their roles and drive Walmart's success.
What you'll do:
As a Program Manager, Learning and Development, you will manage learning activities by overseeing associate training on complex systems and processes and programs. You will utilize learning management systems to monitor, track, and report on learning activities, incorporate trainee feedback and performance metric results, and share course facilitation improvements with senior management. Additionally, you will evaluate program effectiveness against business objectives and oversee the maintenance and upkeep of our digital repository and resources.
You will work closely with various teams such as procurement, legal, and finance to ensure the timely delivery of our programs and collaborate with vendor partners for various learning operations. You will also support facilitators and team members by providing feedback to enhance facilitation skills, assessing the team's performance in sessions facilitated, making recommendations for additional training, and coaching, mentoring, and developing other associates with or without managerial supervision based on requirements by management.
To succeed in this role, you must demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans. You will provide expert advice and guidance to others in the application of information and best practices, support and align efforts to meet customer and business needs and build commitment for perspectives and rationales.
In addition, a strong understanding of software engineering, artificial intelligence, and technical concepts is essential. You should be comfortable working with modern technologies, leveraging AI and productivity tools, and understanding the technical requirements that drive learning and development in a tech-focused environment. This knowledge will enable you to effectively communicate with technical teams and ensure that learning solutions align with the latest advancements in the industry.
As a Program Manager- Learning and Development, you are responsible for providing and supporting the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities. You will model compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.
What you'll bring:
Basic Qualifications
Preferred Qualifications
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 2 years' experience in adult learning, training content development, or related area OR 4 years' experience in adult learning, training content development, or related area.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Instructional Design, Project Management, Working on cross-functional teams or projectsMasters: Human ResourcesProject Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification
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